Summary
Overview
Work History
Skills
Timeline
Generic

Otilia Puentes

Mesquite,TX

Summary

Assistant Branch Manager/Senior Recruiter who enjoys a challenge. Seeking an opportunity where I can utilize my skills to help create a successful organization.

Overview

18
18
years of professional experience

Work History

Assistant Branch Manager

Workforce Enterprises
05.2021 - 02.2023


  • Managed staff scheduling hiring, and training process.
  • Generated weekly progress reports summarizing tasks completed during the week.
  • Answered incoming calls, and responded to e-mails, and other inquiries from customers.
  • Maintaining an inventory of office supplies ensuring stock levels were adequate at all times.
  • Served as contact person and source of information to maintain good communication with clients.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.

Senior Recruiter

Workforce Enterprises
05.2019 - 05.2021
  • Operated and maintained applicant tracking and candidate management systems.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Advertised job opportunities on social media platforms and job boards.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Collaborated with hiring managers to understand job requirements and expectations.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Assisted with writing job postings and job descriptions for boards.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Hired employees and processed hiring related paperwork.
  • interviewed job applicants to obtain information on work history, education or job skills.
  • Created job postings for maximum visibility.
  • Trained new recruiters.
  • Copiled data from personnel records and prepared reports on candidate performance and qualifications.

Recruiter

Helping Hands LLC
10.2016 - 11.2018
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Assisted with writing job postings and job descriptions for boards.
  • Advertised job opportunities on social media platforms and job boards for hospitality industry.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.

Housekeeping Supervisor

Embassy Suites
10.2004 - 01.2016
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Communicated repair needs to maintenance staff.
  • Managed laundry sorting, washing, drying, and ironing.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Worked with front desk to respond promptly to all guest requests.
  • Trained all new personnel to maximize quality of service and performance.
  • Trained all new new staff on cleaning and safety protocols.

Skills

  • Staff Management
  • Strong leadership
  • Customer service
  • Proficient in Microsoft, Outlook, Avionte, Smartsheet, and Applicant Track System
  • Interviewing and Hiring
  • Staff Training
  • Over 10 years of recruiting experience in warehouse, Industrial, and hospitality roles
  • Conduct, monitor, and facilitate the proper payroll of all site workforce
  • Maintain Client satisfaction with the service provided
  • Managed list of I-9, and W-2 forms
  • I am accustomed to recruiting for high-volume accounts and working under pressure

Timeline

Assistant Branch Manager

Workforce Enterprises
05.2021 - 02.2023

Senior Recruiter

Workforce Enterprises
05.2019 - 05.2021

Recruiter

Helping Hands LLC
10.2016 - 11.2018

Housekeeping Supervisor

Embassy Suites
10.2004 - 01.2016

Similar Profiles

CREATE PROFILE
Otilia Puentes