Dedicated Account Manager specializing in Sales successful at handling numerous clients and difficult individuals. Focused on attending to various customer needs with history achieving and exceeding expectations. Expert salesperson and team leader. Authorized to work in the US for any employer
Overview
22
22
years of professional experience
Work History
Senior Account Executive
RXO LOGISTICS
02.2022 - Current
Increased account retention by building strong relationships with clients and addressing their needs promptly.
Developed new business opportunities for company growth through effective networking and client presentations.
Collaborated with cross-functional teams to ensure timely delivery of products and services, resulting in high customer satisfaction.
Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
Account Manager
Global Lending Services
10.2021 - 02.2022
Calling new franchise dealers that have signed dealer agreements for new business.
Calling on existing retention book of business.
Funding vehicle loans to franchise dealers.
Selling different funding programs to finance managers.
Sales Manager
Reliable Logistics
07.2020 - 06.2021
Develop strong relationships with owners/dealers to ensure long-term, repeat business.
Generate a high volume of outbound sales calls daily while building and maintaining new dealer relationships.
Communicate and collaborate effectively with the departments who support the various parts of the business process.
Follow local auctions, give dealers rates on transport.
Manager of Dealer Sales
Sales Region Manheim Logistics
05.2014 - 08.2020
Sell transportation services to automotive dealers around the country.
Develop strong relationships with owners/operators to ensure long-term, repeat business.
Generate a high volume of outbound sales calls daily while building and maintaining new dealer relationships.
Manage the onboarding process for dealer to begin moving inventory.
Direct administrative functions effectively to ensure data accuracy, tracking, and reporting to better manage our dealer relationships.
Work with Nextgear to bundle transport and finance fees for transport.
Follow local auctions, give dealers rates on transport.
Routing & Scheduling Coordinator
Telgian
11.2013 - 04.2014
Route fire inspectors nationally according to work week schedule.
Proficient in Excel 2013, Microsoft MapPoint & Microsoft Solomon.
Strong communication and computer skills.
Ability to think and respond quickly to customer and management demands.
Ability to multi-task work with deadlines during frequent interruptions.
Highly detail oriented and sensitive to timelines & deadlines.
Adaptable to changes in a fast-paced environment.
Service Manager
Martin Carpet Care
11.2011 - 11.2013
Dispatch incoming calls.
Managing customer service request.
Placing orders with venders and maintaining quality relationships.
Improved customer service by studying, evaluating and implementing changes and re-designing processes.
Responsible for managing inventory and office supplies.
Production Supervisor
TechFiber, LLC
07.2010 - 10.2011
Provided leadership in the manufacturing area overseeing a crew of 12 people.
Controlled, monitored and optimized the production process and available resources.
Ensured the production orders were fulfilled based on process specifications.
Assigned employees to appropriate operations based on their skills and training.
Managed employee performance and conducted ongoing training for all production staff.
Monitored and maintained shift productivity and completed daily shift report.
Assessed quality issues and supported rework and inspection activities as required.
Notified the Engineering and/or QA department of all product issues.
Supported R&D efforts to develop prototype units or test units for a given job or product.
Communicated effectively with all levels of personnel.
Responsible for the upkeep of safe working environment.
ISO.
Distribution Supervisor
Coca-Cola Company
04.2002 - 04.2009
Organized and planned route with daily stops.
Facilitated DOT Regulations.
Managed beverage supply for special events.
Developed meeting agendas and provided training for route drivers.
Ability to manage company equipment and uniforms.
Professional communication skills and excellent rapport with direct reports.
Reputation of accuracy in work, diligent and responsible.
Highly conscientious worker with experience in working under pressure.
Goal oriented and motivated.
Inside sales for Category II stores. Education High school diploma.