Otis Daniels lll
Desoto
Summary
Dynamic retail professional with experience at Cracker Barrel, excelling in high-volume customer service and inventory management. Known for strong interpersonal skills and a commitment to product organization, I thrive in fast-paced environments, ensuring customer satisfaction and efficient operations. Eager to leverage my expertise in a new role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Cracker Barrel
Desoto
09.2025 - Current
- Guided customers in selecting merchandise, enhancing their shopping experience with in-depth product knowledge.
- Processed transactions accurately using point-of-sale system.
- Resolved customer complaints effectively, ensuring satisfaction and maintaining store reputation.
- Applied problem-solving and interpersonal skills to defuse conflicts, fostering a positive shopping environment.
- Collaborated with team members to restock shelves and manage inventory.
- Maintained cleanliness and organization of sales floor and displays.
Stocker and Online Order
Walmart
Lancaster
02.2021 - 03.2022
- Read orders to obtain item numbers and locate merchandise in bins or on shelves.
- Stocked shelves with merchandise to maintain product availability for customers.
- Arranged merchandise to enhance visual appeal and drive sales.
- Organized backroom inventory using space management techniques for optimal accessibility.
- Followed safety procedures when handling hazardous material or dangerous goods.
Education
Bachelor of Science Degree - Biology
Universty of North Texas At Dallas
Dallas05-2024
High School Diploma -
Desoto High School
Desoto, TX05-2020
Associate of Arts - Science
Cedar Valley College
Lancaster, TX05-2020
Skills
- High-volume customer support
- High-volume customer assistance
- Customer support
- Inventory management
- Product Organization
- Product Labeling
- Windows 10
- Time management
- Team collaboration
- Written communication
- Lab Safety
- Laboratory processes
- Specimen processing
- Microscope calibration
- Technical documentation
- Inventory oversight
- Clinical laboratory procedures
Accomplishments
- Honor Student
- Multiple Years of Perfect Attendance
- Top Score for Solo in Band
- Part of the Band Leadership team
- Science Honor Society
References
References available upon request.
Classes
- Cell Biology
- Microbiology Lab
- Microbiology
- Genetics
- Organic Chemistry
- Agriculture I & II
- Chemistry I & II
- Psychopharmacology
- Biology I & II
- Biology Lab
- Chemistry Lab
- Organic Chemistry Lab
Activities
- Student Leadership
- Wind Symphony
- Marching Band
- Attended College Classes during High School
Affiliations
- Science Honor Society
- Band Leadership
Certification
- Pharmacy Technician license
Timeline
Retail Sales Associate
Cracker Barrel
09.2025 - Current
Stocker and Online Order
Walmart
02.2021 - 03.2022
Bachelor of Science Degree - Biology
Universty of North Texas At Dallas
High School Diploma -
Desoto High School
Associate of Arts - Science
Cedar Valley College