Summary
Overview
Work History
Education
Skills
Accomplishments
References
Classes
Activities
Affiliations
Certification
Timeline
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Otis Daniels lll

Desoto

Summary

Dynamic retail professional with experience at Cracker Barrel, excelling in high-volume customer service and inventory management. Known for strong interpersonal skills and a commitment to product organization, I thrive in fast-paced environments, ensuring customer satisfaction and efficient operations. Eager to leverage my expertise in a new role.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Cracker Barrel
Desoto
09.2025 - Current
  • Guided customers in selecting merchandise, enhancing their shopping experience with in-depth product knowledge.
  • Processed transactions accurately using point-of-sale system.
  • Resolved customer complaints effectively, ensuring satisfaction and maintaining store reputation.
  • Applied problem-solving and interpersonal skills to defuse conflicts, fostering a positive shopping environment.
  • Collaborated with team members to restock shelves and manage inventory.
  • Maintained cleanliness and organization of sales floor and displays.

Stocker and Online Order

Walmart
Lancaster
02.2021 - 03.2022
  • Read orders to obtain item numbers and locate merchandise in bins or on shelves.
  • Stocked shelves with merchandise to maintain product availability for customers.
  • Arranged merchandise to enhance visual appeal and drive sales.
  • Organized backroom inventory using space management techniques for optimal accessibility.
  • Followed safety procedures when handling hazardous material or dangerous goods.

Education

Bachelor of Science Degree - Biology

Universty of North Texas At Dallas
Dallas
05-2024

High School Diploma -

Desoto High School
Desoto, TX
05-2020

Associate of Arts - Science

Cedar Valley College
Lancaster, TX
05-2020

Skills

  • High-volume customer support
  • High-volume customer assistance
  • Customer support
  • Inventory management
  • Product Organization
  • Product Labeling
  • Windows 10
  • Time management
  • Team collaboration
  • Written communication
  • Lab Safety
  • Laboratory processes
  • Specimen processing
  • Microscope calibration
  • Technical documentation
  • Inventory oversight
  • Clinical laboratory procedures

Accomplishments

  • Honor Student
  • Multiple Years of Perfect Attendance
  • Top Score for Solo in Band
  • Part of the Band Leadership team
  • Science Honor Society

References

References available upon request.

Classes

  • Cell Biology
  • Microbiology Lab
  • Microbiology
  • Genetics
  • Organic Chemistry
  • Agriculture I & II
  • Chemistry I & II
  • Psychopharmacology
  • Biology I & II
  • Biology Lab
  • Chemistry Lab
  • Organic Chemistry Lab

Activities

  • Student Leadership
  • Wind Symphony
  • Marching Band
  • Attended College Classes during High School

Affiliations

  • Science Honor Society
  • Band Leadership

Certification

  • Pharmacy Technician license

Timeline

Retail Sales Associate

Cracker Barrel
09.2025 - Current

Stocker and Online Order

Walmart
02.2021 - 03.2022

Bachelor of Science Degree - Biology

Universty of North Texas At Dallas

High School Diploma -

Desoto High School

Associate of Arts - Science

Cedar Valley College
Otis Daniels lll