Otis Jordan
Sanford,FL
Summary
Claims Investigator offering hundreds of hours dedicated to completing thorough timely investigations. A License Claims Manager in 18 states in damage appraisals, determining coverage and paying claims. Motivated Quality Assurance Evaluator specializing in personal and property loss damages on Allstate’s National Catastrophe Team for last fourteen and half years with the company.
Overview
41
41
years of professional experience
Work History
Quality Assurance Evaluator
National Catastrophe Team, Allstate Insurance Company
South Barrington, Illinois
10.1982 - 10.2011
- Evaluated all evidence with ultimate goal of creating positive outcomes for customer’s claims
- Trained over 100 + claims staff members on proper handling and evaluation of property claims
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
Head Coach
Pop Warner Football
East Hartford, CT
08.1981 - 11.1993
- Conferred with assistant coaches to determine weaknesses in current team roster and develop recruitment plans.
- Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
- Prepared athletes for special competitions and tournaments.
- Monitored athletes during events and practice to quickly identify injuries.
- Devised lessons on introductory and advanced skills to support safe and guided athlete development.
- Crafted successful training plans for varsity and junior varsity squads of more than 175 athletes.
- Used previous game and team data to make informed decisions regarding game strategies
- Cultivated team player dedication and loyalty by teaching excellent sportsmanship and commitment
- Mentored beginner players to foster sense of healthy competition and confidence prior to focusing on skill-building
Education
Bachelor of Science - Business Administration And Management
University of Maryland - Eastern Shore
Princess Anne, MD1983
Bachelor of Science Degree - Business of Administration, Accounting, and
University of Maryland
1980
Skills
- Administrative background Interior water damage background
- Policy investigations Customer service -oriented
- Risk management Personal and property loss
- Skilled multi-tasker Insurance policy coverage knowledge
- Organized Florida Claims Adjuster License
- Wind and Hail damage specialist Highly motivated
- Program Development and Management
- Medicare And Medicaid Applications
- Outstanding Customer Service
Timeline
Quality Assurance Evaluator
National Catastrophe Team, Allstate Insurance Company
10.1982 - 10.2011
Head Coach
Pop Warner Football
08.1981 - 11.1993
Bachelor of Science - Business Administration And Management
University of Maryland - Eastern Shore
Bachelor of Science Degree - Business of Administration, Accounting, and
University of Maryland