Otis Poole
Hampton,GA
Summary
Enthusiastic Leader willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
10
10
years of professional experience
Work History
Team Lead
Medline Industries LLC
06.2023 - 03.2024
- Directed and supervised team of 15 employees.
- Investigated root causes of discrepancies and implemented corrective actions to prevent recurrences, including process improvement
- Coordinated with vendors to resolve discrepancies, process returns, and ensure timely receipt of materials and supplies.
- Trained new team members by relaying information on company procedures and safety requirements.
- Trained and coached team members in techniques necessary to complete job task
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
Shipping Clerk
Amazon Sortation Center
09.2022 - 05.2023
- Performed supply chain audits in order to maintain the company’s standard quality assurance and accuracy levels
- Became adept at providing solutions for merging and consolidating orders in order to best maximize truck loads
- Diagnosed and resolved issues that led to higher rates of proper shipment success
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
- Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
- Optimized storage space usage by efficiently organizing inventory within the warehouse facility.
Warehouse Team Lead
Eaton Cooper Lighting
09.2018 - 08.2022
- Fulfilled and staged orders according to compliance standards and specifications
- Supervised warehouse operations by managing employees during shifts.
- Trained employees on equipment operation and safety protocols.
- Collaborated with cross-functional teams to ensure timely coordination of shipments, achieving smoother operations overall.
- Improved order accuracy through diligent quality control checks and thorough communication with staff
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Oversaw daily operations and shipping and handling processes.
Outbound Supervisor
MWI Veterinary Supply
01.2016 - 01.2018
- Analyzed operational metrics regularly, identifying areas for improvement within the outbound process and implementing necessary changes accordingly.
- Collaborated closely with inbound supervisors to ensure seamless coordination between departments for optimal workflow.
- Reduced order processing time by consistently monitoring staff performance and providing constructive feedback.
- Implemented cost-reduction initiatives in the warehouse, such as consolidating shipments and optimizing loading procedures, resulting in reduced operational expenses.
- Motivated employees by setting clear expectations, providing regular feedback, and recognizing outstanding achievements through reward programs or promotions as appropriate.
- Increased on-time shipments by rigorously tracking daily progress against goals and addressing any issues promptly.
- Managed employee schedules, ensuring adequate staffing levels to meet demand while minimizing labor costs.
- Maximized warehouse space utilization, optimizing storage layouts to accommodate increased inventory levels.
Inventory Control Supervisor
The Home Depot
01.2014 - 01.2016
- Became proficient in all functions of the Inventory Control Quality Assurance Hospital, including investigation of discrepancies, monitoring and maintaining systems, and identifying and resolving errors
- Diagnosed and resolved inventory issues throughout the warehouse to ensure orders were fulfilled and issues were corrected.
- Led a team of inventory control specialists, providing guidance, performance evaluations, and professional development opportunities.
- Decreased inventory shrinkage through diligent monitoring and security measures.
- Optimized storage space utilization by reorganizing warehouse layout and product placement.
- Processed damaged goods and completed wasted inventory paperwork.
- Traced item history to determine reason for discrepancies between inventory and stock control records.
- Maintained control of cycle counts, physical inventory and discrepancy research.
- Collaborated with other departments within facility to educate and understand how functions affect inventory.
- Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
Education
Minor in Business Management -
Bachelors Degree in Communications -
Georgia Southern University
Statesboro, GA05.2007
Skills
- Microsoft Office (Word, Excel)
- Software Expertise: Major WMS systems(all major order management softwares), Excel, Manhattan, AS400/LogPro, Softeon, Blueyonder, Inventory Control Systems, MS Office
- Quality Assurance
- Staff Management
- Warehouse Operations
- Logistics Planning
- Inventory Audits
- Cycle counting
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
- Project Management
- Critical Thinking
- Time Management
- Scheduling
- Problem-Solving
- Inventory Monitoring and Management
- Warehouse Management
- Document Preparation
- Materials Inspection
- Handheld Scanners
- Safety Compliance
- Clear Communication
- Order Fulfillment
- Order picking and processing
- Supply Chain Coordination
Timeline
Team Lead
Medline Industries LLC
06.2023 - 03.2024
Shipping Clerk
Amazon Sortation Center
09.2022 - 05.2023
Warehouse Team Lead
Eaton Cooper Lighting
09.2018 - 08.2022
Outbound Supervisor
MWI Veterinary Supply
01.2016 - 01.2018
Inventory Control Supervisor
The Home Depot
01.2014 - 01.2016
Minor in Business Management -
Bachelors Degree in Communications -
Georgia Southern University
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