Otis Short
Laurel,MD
Summary
Dynamic, results-driven professional with top-secret clearance and a proven track record in customer service and management. Skilled in developing and implementing operational processes that align with business priorities. Expertise in identifying optimal personnel and facilitating effective intake procedures to enhance team performance and productivity. Committed to fostering a collaborative work environment that encourages open communication, empowering team members to voice questions, concerns, and innovative ideas that drive government and organizational growth. Strong focus on cultivating a positive company culture ensures a motivated workforce dedicated to achieving shared goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Facilities- Safety Inspector/ Escort
U.S. Department of State, US Embassy Abuja, Nigeria
08.2023 - 06.2025
- Escort Contract Personnel and uncleared individuals to secured & sensitive locations
- Assist Post Occupational Safety and Health Officers in performing their duties
- Developed & created Hazmat Programs/ Perform hazardous material, fire & safety inspections on the Embassy compound and Embassy residential leased properties
- Monitor contract & facilities personnel during work in secure areas to ensure security is not compromised and that tasks are in accordance with the safety & security regulations
- Randomly select materials to be used and ensures that nothing is bought into the Control Access Area (CAA) that could compromise the integrity of the CAA
- Coordinate the work schedules between the concerned offices and contractors
- Ensures that equipment removed from the CAA area is stored in secure storage so it’s not compromised and be returned when needed
- Conduct maintenance inspections on the Embassy compound & Embassy residential compounds/ conduct inspection on mishap/ accident policy or involvement
- Use a detailed check list to identify problems and write work orders
- Document inspections for facilities government managers and local staff
- In absence of Residential Make-ready coordinator for leased properties perform pre-departure inspections of the residences to ensure Make-Ready team has the proper checklist to complete tasks, developed booklet for embassy employee awareness of harmful wildlife
- Order & maintain secure parts, equipment and expendables supplies when low to ensure supplies are always on hand
Security –Area/General Project Manager
Abacas Corporation
02.2015 - 06.2023
- Conduct interviews and hire employees
- Ensure that all employee follow code of conduct and company policies
- Train new hires and conduct job placement
- Visit client facilities to ensure and maintain smooth operations
- Collect employee time sheets and calculate hours for payroll
- Manage up to 8 Field Managers and 250 employees
- Attend daily management meetings
- Data entry using Excel spreadsheets, communicate via phone and company email, design communication systems, invent effective ways to increase productivity
- Assure that all employees have the proper uniforms, equipment, and paperwork to complete tasks
- Address all employee and customers concerns
- Patrol and lock down designated facilities
- Check people into designated buildings
- Watch security monitors to respond to criminal activity and inspections of lights on property grounds
- Conduct daily rounds and record daily activity in log books
Maryland, Conventional Loans, FHA/VA, Reverse Mortgages- Loan Officer
Equity Mortgage Lending
09.2013 - 11.2014
- Attended meetings, cold called, prospected and followed up with customers.
- Served multi-faceted needs of community, regional and national banks in all aspects of their financial transactions, such as real estate loans.
- Increased credibility and client awareness by developing technical and non-technical marketing techniques
- Advised attorneys and paralegal staff experience efficiently closing different types of loans - Conventional, FHA, VA, Reverse Mortgages.
- Prepared legal documents for clientele.
- Reviewed client files, records, documentation and scheduling database in order to obtain information.
- Researched and calculated clients property to help facilitate appraisal process.
- Performed line of credit checks for clientele for financial standings.
- Communicated with clients and borrowers to address potential problems to prior closing.
Small Business and Residential- Sales Representative /Technician
ADT Security Services
01.2011 - 09.2013
- Cold called, prospected, canvased, and clover leafed clients.
- Advertised and reached out to clients via online social media and mail.
- Listened to clients and articulated product benefits to create solutions that provide value.
- Networked and worked with the Maryland Chamber of Commerce.
- Designed, demonstrated and showcased security products and services to close deals.
- Educated clients on the latest technology, business and security trends such as home automation.
- Inspected and toured customer properties to help increase security and profits.
- Worked with the state of Maryland to ensure that all clients were in compliance with state regulations
- Troubleshooted issues and problems with customers’ security systems.
- Attended meetings and focus groups to discuss the latest company technology and company police.
- Closed sales and finalized contracts using return on investment (ROI) to give clients peace of mind.
Route Sales- Route Sales Representative
Pepsi Co. Frito-Lay
05.2005 - 12.2010
- Built excellent relationships with customers and maintain outstanding customers rapport
- Developed long term relationships with key accounts leading to improved long-range planning and revenue streams
- Ordered and delivered product to stores within designated route area
- Aggressively pursued new selling opportunities to meet and exceed sales goals
- Arranged merchandise on display racks; controlled inventory; increased sales volume by executing promotions; Loaded and unloaded product from truck to customer locations
- Inspected truck on daily basis and set up displays at customer locations
- Supervised, communicated and worked with assistant on special projects
Education
A.A. Degree - General Studies and Business Administration
Community College of Baltimore County
Essex, MDSkills
- Construction safety
- Hazard identification
- Electrical safety
- Lockout and tagout procedures
- Personal protective equipment
- Accident investigation
- Safety training
- Occupational health
- Chemical handling
- Confined space entry
- Excavation safety
- Hazardous materials management
- Noise control
- Environmental monitoring
- Equipment inspection
- Machine guarding
- Industrial hygiene
- First aid and CPR
- Workplace ergonomics
- Fall protection
- Workplace inspections
- Safety and compliance inspections
- Workplace safety
- Safety policies
- OSHA standards and codes
- Training and mentoring
- Incident investigation
- Protective equipment
- Investigations
- Incident reporting
- Occupational health hazards
- Site visits
- OSHA compliance
- Occupational safety
Certification
- Certifications – CPR, Security Systems Technician, State of Maryland
- Security Clearance, State of Maryland
- Fire Arms Permit – The State of Maryland
Training
- Top-Secret Clearance, United States Federal Government
- National Foreign Affairs Training Center Institute U.S. Department of State- Records Management, Counter intelligence and insider Threat Awareness training for cleared, Classifiers and Users of National Security Information, Cyber Security Awareness, Protecting Personally Identifiable Information, No Fear Act Training- U.S. Department of State
Timeline
Facilities- Safety Inspector/ Escort
U.S. Department of State, US Embassy Abuja, Nigeria
08.2023 - 06.2025
Security –Area/General Project Manager
Abacas Corporation
02.2015 - 06.2023
Maryland, Conventional Loans, FHA/VA, Reverse Mortgages- Loan Officer
Equity Mortgage Lending
09.2013 - 11.2014
Small Business and Residential- Sales Representative /Technician
ADT Security Services
01.2011 - 09.2013
Route Sales- Route Sales Representative
Pepsi Co. Frito-Lay
05.2005 - 12.2010
A.A. Degree - General Studies and Business Administration
Community College of Baltimore County
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