Ottoy Taylor
Jersey City,NJ
Summary
- Excellent Communication and organization skills
- Ability to adapt new concepts quickly and perform well under stress
- Exceptional time management
- Reliable and Ambitious
- Proficient in Microsoft Word, Excel, and PowerPoint
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Flight Support Agent
Vista Jet
Remote
05.2023 - Current
- Provide required documentation for and communicate with various government agencies for domestic and international operations, including Customs and Immigration as applicable.
- Monitored systems in operation and quickly troubleshoot issues.
- Utilized ticketing system to track all requests and prioritize urgent needs.
- Communicate with other departments to verify roots and causes of operation problems.
- Arrange trip logistics and service items as necessary to support the client and crew, including:
- Arrange passenger services as requested
- Arrange landing and over-flight permits, airport slots, ground handling, security, and customs clearances for domestic and international destinations
- Assist crew with visas and other international entry requirements
Flight Operations/ Flight Watch Coordinator
Atlas Air
New York, NY
03.2022 - 05.2023
- Monitor daily operational flight activities
- Ensure Ground Transportation and Hotels are booked, confirmed, and reconfirmed, based on rolling schedule
- Implement corrective action, as necessary, if ground transportation fails to show or flights are on a rolling delay
- Communicate information about transportation or hotel reservation changes to affected stations, vendors, and departments within the GCC and Hotel Connections
- Serve as a liaison between the Manager on Duty (MOD), Crew Scheduling, and the Travel and Hotel departments
- Handle high volume of communications, i.e., phone and email traffic, while providing professional customer service
Line service Technician/Customer Service Representative /Base safety Coordinator
Shelt Air Aviation
New York
06.2019 - 11.2022
- Provide initial and recurrent hands-on training for line staff, including an emphasis on safety, service, efficiency, and performance
- Training to be facilitated in the classroom and on the job
- Monitor and document new hires' progression in the various stages of learning and report progress monthly to GM
- Ensure full compliance with all rules, regulations, policies and procedures of the company and industry
- Qualify trainees' when performing driving tasks with tugs, fuel trucks, golf carts, and crew vehicles if applicable
- Perform administrative tasks, clerical tasks and projects as needed
- Meet with the Director of Safety and other members of the management team to monitor employee progress and address performance strengths/weaknesses
- Work together with Line Manager to mentor and ensure employees realize their full potential and have opportunities for continued growth
- Facilitate and arrange safety meetings, briefings, fire drills and..
- Hurricane plan
- Recommend new policies as necessary for base specific safety and operational procedures
- Fill in for line staff, QC and line supervisor as operation requires
- Qualifications: The ability to work independently with minimal supervision Demonstrates above average organizational skills to effectively handle multiple priorities Maintain professional groomed appearance in accordance with company policy Strong analytical and problem solving ability Flexible schedule Must have a valid driver's license Education and or Experience Two years minimum previous experience in ramp operations and aircraft servicing Basic computer skills (Word, Excel) preferred Fully completed the NATA Safety 1st training program Quality Control Product Integrity training preferred
Base Safety Coordinator
Modern Aviation, F Kennedy
JFK Airport
06.2019 - 11.2022
- Provide initial and recurrent hands-on training for line staff, including an emphasis on safety, service, efficiency, and performance
- Training to be facilitated in the classroom and on the job
- Monitor and document new hires' progression in the various stages of learning and report progress monthly to GM
- Ensure full compliance with all rules, regulations, policies and procedures of the company and industry
- Qualify trainees' when performing driving tasks with tugs, fuel trucks, golf carts, and crew vehicles if applicable
- Perform administrative tasks, clerical tasks and projects as needed.
- Conducted investigations into incidents and reported on findings.
- Collaborated with other departments to integrate safety in all aspects of organization.
- Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
Ramp Supervisor
Frontier Airlines
Islip, NY
09.2018 - 03.2021
- Cleaner
- Lavatory
- Push back & towing
- Baggage handler
- Airbus door initial
- Security check
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Connected electrical power unit and hoses to aircraft.
- Maintained documentation, completed shift paperwork and submitted information for team payroll.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Education
Associate of Arts - Mechanical Technician
Vaughn College of Aeronautics And Technology
New York, NYHigh School Diploma - undefined
Preparatory Academy for Writers
Queens, NYSkills
- Customer Service
- Business Development Understanding
- Customer Relations
- Microsoft Office
- Priority Management
- Quality Standards
- Timely
- Time Management
- Organization
- Team Collaboration
Timeline
Flight Support Agent
Vista Jet
05.2023 - Current
Flight Operations/ Flight Watch Coordinator
Atlas Air
03.2022 - 05.2023
Base Safety Coordinator
Modern Aviation, F Kennedy
06.2019 - 11.2022
Line service Technician/Customer Service Representative /Base safety Coordinator
Shelt Air Aviation
06.2019 - 11.2022
Ramp Supervisor
Frontier Airlines
09.2018 - 03.2021
Associate of Arts - Mechanical Technician
Vaughn College of Aeronautics And Technology
High School Diploma - undefined
Preparatory Academy for Writers