Oua Xiong
Missoula,MT
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure a Clinical Informatics Specialist position. Adaptable and experienced Medical Assistant leveraging eight years in patient care and health information systems. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Providence Health & Services
04.2018 - Current
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Implemented care and efficiency improvements to support and enhance office operations.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Oriented and trained new staff on proper procedures and policies.
- Collected pertinent data and calculations to aid physician in interpreting results.
Epic SuperEHRoes
Providence Health & Services
04.2018 - Current
- Established and maintained competencies in Epic
- Provided coaching and mentoring to employees: providers and coworkers.
- Trained and mentored multiple new personnel hired to fulfill various roles.
- Facilitated virtual, in-person and blended learning sessions.
- Contributed as part of SuperEHRoes team to follow best practices.
- Skilled at working independently and collaboratively in a team environment.
Medical Assistant
Rockwood Clinic Endocrinology
05.2015 - 04.2018
- Two years' experience of Centricity and Athena EMR
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
Called and faxed pharmacies to submit prescriptions and refills. - Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Implemented care and efficiency improvements to support and enhance office operations.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Oriented and trained new staff on proper procedures and policies.
- Collected pertinent data and calculations to aid physician in interpreting results.
Certified Nursing Assistant
Brookdale Park Place Retirement Community
10.2012 - 05.2015
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Associate of Applied Science - Medical Assisting
Spokane Community College
Spokane, WA06.2016
Certificate Medical Assistant - Medical Assisting
Spokane Community College
Spokane, WA06.2016
Skills
- Strong knowledge and familiarity of general health care information system- Epic in clinical and administrative/front office
- SuperEHRoes: Train providers and employees in Epic
- Knowledge and comprehension of workflow for clinical and administrative/front office
- Six years of skill and experience in EPIC
- Involved in Providence Montana Ambulatory Informatics group
- Complete training in PEARL
- Knowledge and comprehension of radiology Picture Archiving and Communication Systems (PACS)
- Medical Assistant IV/lead of eight years Six years with Providence
- HNA34 Safety in work place and Health Insurance Portability and Accountability Act (HIPAA) training completion
- Understanding of IT-related issues from user's perspective
- Understanding of general computer hardware, networking, and applications
- Information Security
- Task Prioritization
- Teamwork and Collaboration
- Strong communication skills
- Working Independently, fast learner and reliable
Accomplishments
- 6 years of experience in EPIC
- I am a SuperEHRoes
- 2 years' experience in Centricity EMR and Athena
- 1.5 years' experience in PACS system.
- 8 years' experience in clinical medicine as MA IV lead
- More than 10 years' experience in customer service and patient care
- Proficient with Microsoft software: Word, Excel, Publisher and Powerpoint
Certification
- CMA - Certified Medical Assistant- National Healthcareer Association
Timeline
Medical Assistant
Providence Health & Services
04.2018 - Current
Epic SuperEHRoes
Providence Health & Services
04.2018 - Current
Medical Assistant
Rockwood Clinic Endocrinology
05.2015 - 04.2018
Certified Nursing Assistant
Brookdale Park Place Retirement Community
10.2012 - 05.2015
Associate of Applied Science - Medical Assisting
Spokane Community College
Certificate Medical Assistant - Medical Assisting
Spokane Community College
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