Oualid Lamghari
Honolulu,HI
Summary
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised, as well as art of a team. Skilled in working under pressure and adapting to new situations and challenges.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Security Officer
The Venetian Palazzo Resort Hotel and Casino
Las Vegas
11.2023 - Current
- Patrolling, monitoring and inspecting assigned areas
- Responsible for identifying threats and potential situations of conflict
- Investigating incidents, accidents, and complaints
- Drafting incident reports and conducting interviews
- Maintaining a visible, accessible and approachable profile
- Responding to emergency situations while following procedures
- Executing emergency responses and evacuation procedures
- Enforcing policies and collaborating with authorities when necessary
- Overseeing the transportation and exchange of monetary transactions
- Providing high level customer service to guests as well as staff
Assistant Manager
Terrible Herbst
Las Vegas
05.2022 - 11.2023
- Supported the Store Manager with daily business and retail operations
- Supervised employees, shift logistics and providing new hire training
- Reviewed staff performance and provided evaluations
- Communicated corporate directives and enforced company policies
- Monitored customer service quality and resolved grievances
- Ordered inventory based on trends, availability and customer interest
- Managed merchandise displays and brand consistency
Team Lead
Macy's
Las Vegas
03.2020 - 05.2022
- Monitored inbound and outbound deliveries
- Processed fulfillment requests with efficiency and in a timely manner
- Completed receiving and delivery paperwork
- Coordinated merchandising with floor managers
- Enforcing policies, exposure standards and safety
Logistics
Swift Transportation
Las Vegas
06.2017 - 03.2020
- Delivered finished goods and raw materials nationwide
- Completed route mapping and time logs
- Completed documentation including invoices and confidential logs
- Maintained a friendly and courteous demeanor with customers
Sales Agent
Bouygues Telecom
Las Vegas
06.2015 - 06.2017
- Sales of Memberships and Upgrades.
- Managed Inbound and Outbound calls.
- Provided Customer Service and Problem Resolution
- Met personal as well as team qualitative and quantitative sales targets
Team Manager and Graphic Designer
Okami Creations
Las Vegas
11.2009 - 06.2015
- Graphic design and sketch concepts
- Design and production of materials such as digital graphics, invitations, banners, posters, flyers, brochures, signage, newsletters and websites.
- Creative direction for Brand development
- Project management
Education
Bachelor's - Multimedia
College La Salle - Casablanca, Morocco
06.2004
Bachelor's - Graphic Design
College La Salle - Casablanca, Morocco
06.2002
Skills
- Security and Patrol
- Conflict Resolution and Incident Reports
- Customer service and Vendor Management
- Warehouse Shipping and Receiving
- Microsoft Office
- Adobe Photoshop Illustrator Creative Suite InDesign
- Graphic and Website Design
- Photography and Typography
Certification
Certified Security Officer with Operational Training.
Languages
French
Professional
Arabic
Professional
Timeline
Security Officer
The Venetian Palazzo Resort Hotel and Casino
11.2023 - Current
Assistant Manager
Terrible Herbst
05.2022 - 11.2023
Team Lead
Macy's
03.2020 - 05.2022
Logistics
Swift Transportation
06.2017 - 03.2020
Sales Agent
Bouygues Telecom
06.2015 - 06.2017
Team Manager and Graphic Designer
Okami Creations
11.2009 - 06.2015
Bachelor's - Multimedia
College La Salle - Casablanca, Morocco
Bachelor's - Graphic Design
College La Salle - Casablanca, Morocco
Certified Security Officer with Operational Training.
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