Oudome Vongphakdy
Binghamton
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Demonstrated ability to work effectively in team settings, contributing to improved system performance and reliability. Skilled pump operator with hands-on experience in managing and maintaining various types of pumps and equipment.
Overview
2
2
years of professional experience
Work History
Fuel and Pump Technician
Mirabito Energy Products
Binghamton
02.2023 - Current
- Kept up-to-date with industry developments by attending training courses.
- Ensured safety standards were met during servicing operations.
- Calibrated instruments such as pressure gauges, thermometers, flow meters.
- Conducted visual inspections of pipes, tanks and other components in a pump system.
- Performed routine maintenance, repair and installation of pumps and pump systems.
- Worked closely with customers to explain the operation of their pumping systems.
- Responded to emergency situations with calm, professionalism and skill to address and resolve issues and return pump function to ideal levels.
- Resolved customer complaints promptly and efficiently.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed positive relationships with customers through friendly interactions.
Education
High School Diploma -
Johnson City Senior High School
Johnson City, NY06-2022
Skills
- Pump maintenance
- System calibration
- Safety compliance
- Equipment installation
- Visual inspections
- Customer service
Timeline
Fuel and Pump Technician
Mirabito Energy Products
02.2023 - Current
High School Diploma -
Johnson City Senior High School
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