OUDOMSAK NY
Lincolnwood,IL
Summary
Motivated individual with experience in customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Sales Operation Specalist
Bunzl Retail Service
11.2023 - Current
- Manage customer communications related to daily account activity.
- maintain and provide accurate store information to the Address Book Team.
- Enter manual sales order in a timely manner.
- Generate and review required reports according to established policy and procedures.
- Resolve EDI errors, make updates within JANUS to correct issues.
Sales Support Specalist
Prudential Financial
03.2023 - 11.2023
- Followed up on web leads, pre-qualified contacts and converted potential customers into sales appointments
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Developed and maintained strong working relationships with professionals within assigned territory
- Sale Support
- Office Management
- Time Management
- Microsoft Office
Shipping and Receiving
Touge Factory
01.2021 - 01.2023
- Conducted counts and audits of inventories to identify and resolve discrepancies in records
- Prepare orders for shipments, posting weights and shipping charges onto packing, marking materials with identifying information and updating logs of shipments outgoing and incoming
- Coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workload
Education
Bachelor of Science - Finance
NORTHEASTERN ILLINOIS
05-2023
Skills
- Customer Relation
- Sale Support
- Office Management
- Time Management
- Microsoft Office
- Operational efficiency
Timeline
Sales Operation Specalist
Bunzl Retail Service
11.2023 - Current
Sales Support Specalist
Prudential Financial
03.2023 - 11.2023
Shipping and Receiving
Touge Factory
01.2021 - 01.2023
Bachelor of Science - Finance
NORTHEASTERN ILLINOIS
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