Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant to the Assistant Dean
Student And Corporate Connections
10.2021 - Current
Manage calendars for Assistant Dean, Associate Director of Illinois Business Consulting (IBC), and SCC staff; schedule appointments based on priorities, importance and sensitivity of the issue, and provide input regarding other participants
Arrange travels for Assistant Dean, Associate Director of IBC, and SCC staff
Supervise unit administrative staff and student employees
Schedule committee meetings, coordinates interview dates/times and travel arrangements for candidates
Assisted in event planning tasks including catering, room reservations and tracking expenses for end of semester banquets
Coordinating onboarding functions of all new hires and separations for SCC professional staff with Gies HR shared services
Maintain an overall awareness of organizational activities of impact to the unit; coordinates and expedites necessary actions; handle sensitive and confidential issue; respond to general inquiries, complaints, requests for specific assistant, and/or urgent matters requiring immediate attention
Resolve problems that require the interpretation, explanation, and justification of administrative and programmatic policies and procedures
Manage access for card swipe entrance to SCC and IBC suites in BIF
Direct and coordinate clerical functions of the unit with full accountability
Review and monitor unit fiscal transactions and accounts with responsibility for overall financial and budget need of SCC, IBC, and Magelli Office of Experiential Learning; working with the Gies College of Business budget officer on budget oversight using Banner, EDDIE, ViewDirects, and My UI Finance
Office Administrator and Administrative Aide
Illinois Business Consulting, IBC
11.2014 - 10.2021
Promoted to Administrative Aide in October 2016
Served as administrative support to the Director, Associate Director of IBC and Senior Leadership Team (SLT)
Managed calendars for director and associate director of IBC and director of The Magelli Office of Experiential Learning
Arranged travels for Director, Associate Director and IBC students and the Director of the Magelli Office of Experiential Learning
Served as resource person for IBC; answered inquiries and resolves problems that require the interpretation, explanation, and justification of administrative and programmatic policies and procedures
Collaborated with SLT and Director and Associate Directors for weekly meeting agendas
Interviewed, hired, trained, and supervised student employees
Analyzed work requirements for student workers with responsibility for establishing operating guidelines and implementing actions necessary to effectively accomplish the work
Reviewed and monitored unit fiscal transactions and accounts with responsibility for overall financial control
Directed all finance and budget need of IBC; worked with the College of Business budget officer on budget oversight using Banner, EDDIE, ViewDirects, and MyFinance
Uploaded student information for appointments in IBC thru My.Business Portal and I9 system
Planned events that includes Kickoff Event, IBC Networking, end of semester events and Advisory Board meetings
Created contract using contract templates for IBC clients and uploading to iCS
Created and submitted invoices to IBC clients
Served as resource person for Project Management Program (PMP) online course
Office Support Specialist
Vice President For Academic Affairs
02.2012 - 11.2014
Managed phone and email correspondence and handled incoming and outgoing mail and faxes; Answered/transferred incoming calls to the Office of the VP for Academic Affairs; answered inquiries
Managed calendars for Associate VP and the Assistant VP for Academic Affairs
Maintained daily administrative operations of the AVPAA including scheduling appointments, travel arrangements, drafting correspondence and meeting notices
Collected meeting materials for the AVPAA for the Board of Trusting Meetings
Assisted in event planning tasks including catering, room reservations and tracking expense for the annual Salute to Academic Achievement (SAA) event to honor and recruit the state's most talented students from underrepresented minority groups and underrepresented counties in the state of Illinois
Coordinated travel arrangements for the Associate and Assistant Vice Presidents
Prepared travel reimbursement thru TEM for UAPS/UOPS staff and for Assoc & Asst VP
Education
Master of Science Technology - Training and Development
Eastern Illinois University
07.2017
Bachelor of Arts - General Studies
Eastern Illinois University
05.2014
Skills
Banner
IBuy
Chrome River
My UI Finance
MyBusinessIllinois Portal
FABweb
Office Equipment Troubleshooting
Meeting Coordination
Event Planning
Travel Arrangements
Additional Information
Completed Fall 2021 HR Series thru Illinois Human Resources, Completed Spring 2023 Illinois Supervisory Skills Program thru Illinois Human Resources, Completed 2024 Five Days For Change, Native in Lao language
Activities Volunteering
Lao Community of Champaign County Leader
Champaign/Urbana One-to-One Mentoring
Lao translator for Champaign County Courthouse and School Districts
Ambassador for CU Welcome Crew
Certification
Illinois Supervisory Skills Program
Training and Development
Emerging Women Leaders
5D4C - Five Days For Change
Timeline
Assistant to the Assistant Dean
Student And Corporate Connections
10.2021 - Current
Office Administrator and Administrative Aide
Illinois Business Consulting, IBC
11.2014 - 10.2021
Office Support Specialist
Vice President For Academic Affairs
02.2012 - 11.2014
Master of Science Technology - Training and Development
Eastern Illinois University
Bachelor of Arts - General Studies
Eastern Illinois University
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