Oumar Dia
Brooklyn,NY
Summary
A versatile worker with 8 years of professional work history with the customer service field and sales representative I have build trustable client relationships. Proficient in identifying what the customer needs to help make their experience meaningful and satisfying. Very skilled within my communication part of it being able to speak 4 languages such as English which is my primary and Wolof as my nationality also Fulani as my tribe to end off with French as the official language of my country Senegal. Strong team player with a proactive approach and a dedication to achieving targets & always looking to grow.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Commercial Real Estate Agent
Real Estate
Brooklyn, NY
11.2023 - Current
- Negotiated commercial lease agreements, ensuring favorable terms for clients and maximizing portfolio profitability.
- Conducted comprehensive market analysis to identify emerging trends and inform investment strategies.
- Developed strong client relationships through personalized service and effective communication, enhancing customer loyalty.
- Coordinated property viewings and prepared detailed presentations, showcasing key features to potential buyers and investors.
Gate Agent
Delta Air Lines
JFK Airport
05.2022 - Current
- Facilitated passenger check-in processes, ensuring efficient boarding and adherence to safety protocols.
- Managed baggage handling operations, minimizing delays through timely coordination with ground crew.
- Assisted passengers with special needs, providing personalized support and enhancing travel experience.
- Coordinated flight schedules, optimizing gate assignments to improve operational efficiency.
Stock Trader
Stock Market
02.2019 - Current
- Analyzed market trends to identify profitable trading opportunities.
- Executed trades efficiently while monitoring portfolio performance and risk exposure.
- Developed strategies for asset allocation based on comprehensive research and analysis.
- Increased overall portfolio returns by analyzing market trends and executing strategic trades.
Delivery Driver
Uber Eats
Brooklyn, NY
07.2020 - 05.2022
- Delivered food orders promptly while adhering to safety and traffic regulations.
- Maintained accurate records of deliveries and customer interactions using mobile application.
- Communicated effectively with customers to ensure satisfaction and address concerns.
- Optimized delivery routes to enhance efficiency and reduce wait times for customers.
Teachers Assistant
Young Minds Day Care Center
Brooklyn, NY
10.2019 - 06.2020
- Organized educational materials, enhancing accessibility for children and improving overall classroom efficiency.
- Led small group activities that reinforced learning objectives, fostering teamwork and social skills among peers.
- Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
- Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
- Supported classroom maintenance and upkeep, organizing books, and materials.
Package Handler
Sandbox
Brooklyn, NY
09.2019 - 10.2019
- Operated conveyor systems to facilitate efficient package sorting and distribution.
- Loaded and unloaded packages using hand trucks and forklifts, ensuring safety compliance.
- Collaborated with team members to optimize workflow during peak operational hours.
- Inspected packages for damages and discrepancies, reporting issues to management promptly.
Sales Representative
V.I.M Jeans And Sneakers
Brooklyn, NY
07.2019 - 09.2019
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Provided exceptional customer service, resolving issues promptly and fostering repeat business relationships.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
Teachers Assistant
Young Minds Day Care Center
Brooklyn, NY
02.2019 - 06.2019
- Assisted lead teacher in implementing lesson plans and classroom activities.
- Supported individual student needs through tailored instructional strategies.
- Organized educational materials and supplies for classroom use.
- Fostered a positive learning environment through effective behavior management techniques.
Education
High School Diploma -
Medgar Evers
Brooklyn, NY06.2019
Skills
- Effective Communication
- Team Collaboration
- Customer Service
- Itinerary Planner
- Problem Solving
- Multi-Tasking
- Leadership
- Fast Pace
- Friendly
- Writer
Languages
English
Native/ Bilingual
Wolof
Native/ Bilingual
Fulani
Native/ Bilingual
French
Native or Bilingual
Certification
- SAT Score Of 1250 In The Year 2018
- Delta Airlines Chairmans Club: 2023
- Delta Airlines Commits To Safety: 2025
- Delta Airlines Hospitality From Heart: 2025
Education and Training
false
Timeline
Commercial Real Estate Agent
Real Estate
11.2023 - Current
Gate Agent
Delta Air Lines
05.2022 - Current
Delivery Driver
Uber Eats
07.2020 - 05.2022
Teachers Assistant
Young Minds Day Care Center
10.2019 - 06.2020
Package Handler
Sandbox
09.2019 - 10.2019
Sales Representative
V.I.M Jeans And Sneakers
07.2019 - 09.2019
Stock Trader
Stock Market
02.2019 - Current
Teachers Assistant
Young Minds Day Care Center
02.2019 - 06.2019
High School Diploma -
Medgar Evers