Oumar Diouf
Arlington,TX
Summary
Experienced with managing administrative tasks and supporting project initiatives. Utilizes strong organizational and multitasking skills to ensure smooth operations. Knowledge of effective communication and collaboration within team settings.
Overview
9
9
years of professional experience
Work History
To-Go Specialist
Cheddars Stratch Kitchen
Arlington, TEXAS
2025.08 - 2026.03
- Delivered exceptional customer service by accurately taking and processing take-out orders in a fast-paced restaurant environment.
- Ensured order accuracy by packaging meals, verifying items, and double-checking special requests before handing orders to guests, enhancing customer satisfaction.
- Assisted customers in person and over the phone, answering menu questions and resolving concerns professionally.
- Handled cash, credit, and online payments while maintaining balanced registers and accurate transactions, contributing to financial integrity.
- Communicated effectively with kitchen staff to ensure timely food preparation and quality control.
- Maintained cleanliness and organization of to-go station in compliance with health and safety standards, promoting a safe dining experience.
- Demonstrated strong multitasking abilities by managing multiple orders efficiently during peak hours.
Orientation Leader
University Of Texas At Arlington
2024.01 - 2025.01
- Facilitated student success by offering tailored resources, guidance, and support throughout orientation.
- Improved student orientation experience through organization of interactive activities and icebreakers that engaged participants.
- Developed strong connections with students through active listening and empathetic communication skills.
- Fostered sense of community and camaraderie among new students through active listening and empathetic communication.
Part time job at IHOP as a waiter
2017.12 - 2018.12
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Brought food and beverages to tables in a timely manner.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Answered questions about menu items, ingredients, and pricing.
Babysitting and Math & English Tutor
2016.12 - 2017.12
- Educated students in use of various study techniques.
- Emphasized importance of good study habits and devised homework schedules to assist students in implementing tailored study plans.
- Organized activities that allowed for interactive learning experiences for all levels of learners.
- Motivated students using feedback and encouragement.
- Used various teaching materials such as textbooks, audio recordings, videos, worksheets. to enhance instruction.
Student employee at the Intercultural Network Department at Tarrant County College
2022.12
- Organized meetings for faculty members by reserving rooms, scheduling appointments and preparing agendas.
- Maintained office supplies inventory by checking stock levels; ordering new supplies; verifying receipt of supplies.
- Organized workshops and seminars for members of different cultural communities to promote mutual understanding and respect.
- Actively sought out opportunities for collaboration among people from different cultural backgrounds.
- Conducted research on various cultures and religions to build understanding of how they interact with one another.
Student Activities Office & Food pantry at Tarrant County College
2021.12
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Modified existing software systems to enhance performance and add new features.
- Worked with cross-functional teams to achieve goals.
- Planned and completed group projects, working smoothly with others.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Bachelor Degree - International Business & French
University of Texas at Arlington
2027-06
Associate of Art - Business Administration : Marketing and Management
Tarrant County College
2025-08
High School Diploma -
Timberview High School
7700 S Watson Rd, Arlington, TX 76002Skills
- Great communication skills (oral and written)
- Ability to speak three languages: French, English, Wolof (West African language)
- Customer service
- Leadership
- Teamwork
- Organization
- Critical thinking and problem-solving
- Creativity
- Social media management (Facebook, Instagram, Snapchat, Twitter)
- Microsoft Office (Word, PowerPoint, Excel)
- Work ethic
Hobbies and Interests
- Traveling
- Books
- Documentaries
- Movies
- Baking
- Cooking
- Outdoor activities
Honors And Accomplishments
- Three Academic Achievements Honors- English, French, and Math
- Teacher's choice Honor
- Member of Phi Theta Kappa Honor Society (College)
- Dean List for all semesters (College)
- Student Leadership Academy (SLA)
- New Student Orientation
- Campus Ambassador
References
Available on request
Timeline
To-Go Specialist
Cheddars Stratch Kitchen
2025.08 - 2026.03
Orientation Leader
University Of Texas At Arlington
2024.01 - 2025.01
Student employee at the Intercultural Network Department at Tarrant County College
2022.12
Student Activities Office & Food pantry at Tarrant County College
2021.12
Part time job at IHOP as a waiter
2017.12 - 2018.12
Babysitting and Math & English Tutor
2016.12 - 2017.12
Bachelor Degree - International Business & French
University of Texas at Arlington
Associate of Art - Business Administration : Marketing and Management
Tarrant County College
High School Diploma -
Timberview High School