Oumou Conde
Indianapolis,IN
Summary
Compassionate and dedicated healthcare professional with experience at Hendricks Medical Center, skilled in patient care coordination and vital signs monitoring. Enhanced patient satisfaction through empathetic support and effective communication. Proven ability to streamline workflows and provide high-quality personal care, ensuring comfort and dignity for patients.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Assistant
Hendricks Medical Center
05.2025 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Followed comprehensive clinical protocols to safeguard patient safety.
Patient Care Technician
WellNow Urgent Care
11.2024 - 06.2025
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Home Health Aide
First Horizon
05.2022 - 04.2023
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Sales Associate
Foot Locker
12.2017 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor of Science - Community Health
Indiana University, Bloomington
Bloomington, IN12-2024
Pike High School
Indianapolis, IN05-2020
Skills
- Patients' vital signs
- Patient care coordination
- Appointment scheduling
- Emotional support
- Newborn care
- Relaxation techniques
- Breastfeeding assistance
- Physical comfort
- Prenatal education
- Decision-making support
Accomplishments
I truly enjoy being a doula and supporting individuals through some of the most meaningful moments in their lives. It’s incredibly fulfilling to offer comfort, knowledge, and advocacy during such a powerful time. Alongside that, working as a clinical assistant allows me to help people in a different but equally important way—by providing hands-on care and contributing to their overall well-being. Both roles give me the opportunity to make a real difference in others' lives, and that’s something I’m deeply passionate about.
Certification
- Doula course (completed in March 2024)
- CPR
- CPI
- BLS
Languages
French
Limited Working
Bambara
Native or Bilingual
English
Native or Bilingual
Timeline
Clinical Assistant
Hendricks Medical Center
05.2025 - Current
Patient Care Technician
WellNow Urgent Care
11.2024 - 06.2025
Home Health Aide
First Horizon
05.2022 - 04.2023
Sales Associate
Foot Locker
12.2017 - 02.2023
Bachelor of Science - Community Health
Indiana University, Bloomington
Pike High School
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