Ounishyia Brooks
New York,NY
Summary
Compassionate and dependable Certified Nursing Assistant (CNA) with some Personal Care Assistant (PCA) experience providing high-quality care to elderly and disabled individuals in both private and assisted living settings. Also experience in security services, with strong expertise in surveillance, emergency response, and customer service in high-traffic residential environments. Proficient at multitasking, conflict resolution, and maintaining a calm, professional demeanor under pressure. Dedicated and detailed-orientated team player who can be relied upon to help your company achieve its goals. Aiming to leverage the acquired knowledge and skills to successfully fill this role at your company.
Overview
8
8
years of professional experience
Work History
CNA-Certified Nursing Assistant
Private Client & Assisted Living Facilities
New York, New York
09.2023 - 05.2025
- Assisted patients with activities of daily living including bathing, grooming, dressing, feeding, and mobility.
- Monitored vital signs and reported changes to nursing staff.
- Provided compassionate care and companionship to elderly and disabled individuals.
- Assisted with medication reminders and light housekeeping duties.
- Supported patient mobility through safe transfer techniques and proper equipment use.
- Documented care provided and maintained clear communication with healthcare teams and families.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Trained new staff on basics for patient care, promoting safe and efficient environmental services.
Security Guard
City Security
Brooklyn, NY
03.2021 - 07.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled and monitored premises in company hourly by foot.
- Checked and verified photo identification prior to granting facility access.
- Training and supervising new employees around the site.
- Record building safety hourly.
- Watching cctv cameras to report any suspicious activity.
- Opening apartment doors for tenants who lost keys.
- Record every delivery that come into premises.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Overnight Stock Associate
Nordstom Rack
04.2020 - 02.2021
- Stocked, arranged and organized merchandise during late shift in store that stayed open overnight.
- Cleaned and straightened warehouse, store aisles and shelves for ease of product accessibility, safety and loss prevention.
- Identified stock needs, replaced outdated stock and assembled products.
- Constructed and stocked new displays, designed and assembled end caps and removed and discarded outdated displays.
- Priced and labeled new merchandise, verified products contained price tags and adhered sale labels in correct places.
- Picked up boxes and related trash from sales floor.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Reset merchandise throughout assigned section to give shelves and racks professional appeal.
- Assessed floor displays to restock merchandise.
- Packaged items with appropriate materials to prevent damage during shipping.
- Marked clearance products with updated price tags.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
General Merchandiser/Cashier
Target
10.2018 - 03.2020
- Restocked and merchandised products to encourage strong sales.
- Prepared products by adding tags and readying pallets for restocking.
- Kept sales floor attractive and customer-ready by regularly recovering departments with fronted, organized and well-stocked merchandise.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped with purchases, locating items and signing up for rewards programs.
- Verified customer age requirement for alcohol or tobacco purchases.
- Helped customers locate products and processed special orders for customers seeking out-of-stock items.
- Take inventory or examine merchandise to identify items to be
reordered or replenished. - Greeting and communicating with customers entering
establishments. - Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Cleaned and organized display cases, shelves and aisles.
- Operated cash register, collected payments and provided accurate change.
Staff Assistant
Harlem Children Zone
New York, New York
01.2017 - 07.2017
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Designed activities to help individuals overcome confidence issues and build strength.
- Explained principles, techniques and safety requirements to children to prevent injury.
- Arranged decorations, equipment and site resources for the entertaining activities for children and giving away free gifts on special occasions.
- Provide private instruction to individual or small groups of students to improve academic performance, improve occupational skills.
- Observe and monitor children during activities.
- Help teaching children with basic academic for children who have schoolwork or practicing for upcoming test.
Education
High School Diploma -
Institute For Health Professionals At Cambria Heights
Cambria Heights, NY06.2019
Skills
- Heavy lifting
- Multi task
- Cash Handling
- Time management
- Strategic Planning
- Customer service
- Vital signs monitoring
- Basic life and emotional support
- Organization
- Supervising and training
- Detail oriented
- Light housekeeping
- Infection control procedures
- Safety and Security
- Patient care
Languages
English
Native or Bilingual
Timeline
CNA-Certified Nursing Assistant
Private Client & Assisted Living Facilities
09.2023 - 05.2025
Security Guard
City Security
03.2021 - 07.2023
Overnight Stock Associate
Nordstom Rack
04.2020 - 02.2021
General Merchandiser/Cashier
Target
10.2018 - 03.2020
Staff Assistant
Harlem Children Zone
01.2017 - 07.2017
High School Diploma -
Institute For Health Professionals At Cambria Heights
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