Ourdia Triouda
San DIego,CA
Summary
- Skilled Medical Assistant with a track record of enhancing patient care at San Diego Family Care, adept in HIPAA compliance and fostering patient relations. Demonstrated ability to streamline operations, achieving significant improvements in patient satisfaction. Fluent in multiple languages, including French and Arabic, underscoring a commitment to effective communication and teamwork.
- Experienced Baker with passion for creating delicious desserts, pastries and breads. Detail-oriented and works well in fast-paced environments. Skilled in using variety of baking tools and equipment.
- Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
12
12
years of professional experience
Work History
Medical Assistant
San Diego Family Care
03.2022 - 06.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Called in refills for prescription medications
Childcare Provider
Child Care Services
02.2018 - 05.2018
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
Sales Associate
Baba Foods
01.2012 - 05.2015
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Managed efficient cash register operations.
Education
Associate of Science - Medical Assistant
San Diego City College
San Diego, CA06.2022
Master of Arts - Science And Language
San Diego City College
San Diego, CA06.2022
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Time management
- Vital Sign Monitoring
- CPR
- Immunization Administration
- First Aid
- Fluent in French, Arabic, Berber
- Basic skills in Spanish
- Patient Relations
- Payment Collection
- Valid California driver's license
- Trustworthy and responsible
- Team worker
Languages
Spanish
Limited Working
Arabic
Native or Bilingual
French
Native or Bilingual
Berber
Native or Bilingual
Timeline
Medical Assistant
San Diego Family Care
03.2022 - 06.2024
Childcare Provider
Child Care Services
02.2018 - 05.2018
Sales Associate
Baba Foods
01.2012 - 05.2015
Associate of Science - Medical Assistant
San Diego City College
Master of Arts - Science And Language
San Diego City College
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