Creative Operations Specialist skillful in technical, administrative, and analytical records and data management. Hardworking, loyal and passionate with strong organizational skills. Expertise in analyzing, articulating and solving various problems. Reliable business professional with experience in process improvement and financial analysis.
Overview
18
18
years of professional experience
Work History
Operations Specialist I
Bowflex Inc.
08.2020 - Current
Maintain positive relations with suppliers, colleagues, worldwide customers and third-party vendors using Outlook, Teams, shared documents in OneDrive and SharePoint
Develop, maintain and train colleagues on proper document creation to comply with international customs regulations based on international customer locations
Ensure strong project management skills including creating, documenting and training on new procedures and standard operating procedures (SOP) stored and updated through Microsoft OneDrive
Ensure fulfillment protocol and procedures through revenue recognition based on company locations, inventory type, and payment terms
Manage cycle counts and reconciliation process using Enterprise Resource Planning system and Excel database
Trained as 3PL Specialist in logistics management for 3PL warehouses throughout Europe. Point of contact for invoicing inquiries.
Self-Employed (Student)
Self-Employed
07.2017 - 08.2020
Property renovation and maintenance, sale prep, and tenant occupancy prep
Conducted tenant recruitment and screening
Maintained strong track record of positive communications with contractors and tenants
Maintained up-to-date training on landlord tenant law.
Facilities Coordinator
Smith Freed and Eberhard Law Firm
05.2007 - 07.2017
Liaison between executive leadership, colleagues, and staff to train and support company staff with records management and other administrative protocols
Lead/Point of contact for all supplies and logistics issues
Communicated with respect using strong cross-cultural skills
Worked independently and in team-based environments
Ensured thorough file and records management including hard copies, scans stored in shared databases and ERP system Aderant Total Office (ATO)
Developed, maintained and updated databases for tracking records and files
Created purchase orders of office supplies, furniture, and printing equipment
Assisted/supported various projects for teams throughout the organization
Off-site record management.
Electronic Medical Record Specialist
Good Samaritan Hospital
03.2006 - 04.2007
Categorized medical records via EMR system
Transferred patient records from hard copy to electronic system
Maintained utmost discretion when dealing with patient records
Maintained excellent relations with medical personnel and staff.
Education
Bachelor’s Degree - Global Supply Chain and logistics Management
PORTLAND State university
Associate’s degree - Business Education
PORTLAND COMMUNITY COLLEGE
01.2017
Skills
International/domestic vendor relations and vendor performance review
Training and team leadership experience
Cycle counts and reconciliation processes
Efficient cross department communication
Lean/5s knowledge
Project management
Facilities coordination and planning logistics
Positive can-do attitude
Data entry/Detail oriented
Quality Process improvement
Military experience – Head Medic
Quantitative skills
Languages
Hebrew
Native or Bilingual
Timeline
Operations Specialist I
Bowflex Inc.
08.2020 - Current
Self-Employed (Student)
Self-Employed
07.2017 - 08.2020
Facilities Coordinator
Smith Freed and Eberhard Law Firm
05.2007 - 07.2017
Electronic Medical Record Specialist
Good Samaritan Hospital
03.2006 - 04.2007
Bachelor’s Degree - Global Supply Chain and logistics Management
Senior Manager, Contact Center Operations & Technology at BowFlex Inc., Formerly Nautilus Inc.Senior Manager, Contact Center Operations & Technology at BowFlex Inc., Formerly Nautilus Inc.