Ousama Kasem
Meltshop Shift Superintendent
Erbil,AR
Summary
Dynamic operations leader with a proven track record at Hadeed MMC, excelling in team motivation and strategic problem-solving. Expert in production scheduling and Six Sigma principles, driving efficiency improvements and enhancing system performance. Recognized for fostering strong employee relations and implementing effective inventory control measures to minimize waste.
Overview
18
18
years of professional experience
4
4
Languages
Work History
Meltshop Shift Superintendent
Hendsteel (F & F Steel)
12.2022 - Current
- Actively participated in recruiting efforts, selecting top candidates who contributed positively to overall team dynamics and performance levels at the facility level.
- Ensured adherence to quality standards by conducting thorough inspections of finished products and addressing any identified issues with the relevant production teams.
- Balanced labor costs while maintaining high-quality output, adjusting staffing levels as needed based on production demands.
- Implemented effective inventory control measures, minimizing waste and reducing costs associated with excess stock or shortages.
Meltshop Shift Supervisor
Hadeed MMC
08.2020 - 11.2022
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Operations Engineer
Hadeed MMC
02.2013 - 07.2020
- Conducted root cause analysis for recurring issues, resulting in long-term solutions and improved system stability.
- Trained junior engineers on standard operating procedures, contributing to a knowledgeable and skilled workforce.
- Reduced downtime in production environments through proactive monitoring and timely issue resolution.
- Troubleshot complex issues under tight deadlines, prioritizing tasks effectively to minimize disruptions to ongoing operations.
- Maintained up-to-date documentation for all technical processes and procedures, fostering clear communication among team members.
- Enhanced system performance with regular maintenance, updates, and optimization of hardware and software components.
- Improved operational efficiency by streamlining processes and implementing automation tools.
- Monitored and optimized production processes to increase throughput and improve quality.
Environmental Engineer
Elard Group
02.2010 - 02.2011
- Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Designed and delivered product training for clients.
Export Sales Executive
Dynatrade Service Center
03.2009 - 12.2010
- Conducted in-depth market research for identifying potential customers and understanding their requirements.
- Increased customer satisfaction by providing accurate and timely information on auto parts compatibility and specifications.
- Developed a loyal customer base by consistently delivering exceptional service and support during every interaction.
IT Support Engineer
Alkholod Center
07.2007 - 10.2008
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
- Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
Education
MBA - Operations Management
Higher Institute of Business Administration
Damascus , Syria 04.2001 -
Bachelor of Engineering Technology - Control & Informatics in Engineering Systems
Kuban State University of Technology
Krasnodar ,Russia 04.2001 -
Skills
Employee relations
Timeline
Meltshop Shift Superintendent
Hendsteel (F & F Steel)
12.2022 - Current
Meltshop Shift Supervisor
Hadeed MMC
08.2020 - 11.2022
Operations Engineer
Hadeed MMC
02.2013 - 07.2020
Environmental Engineer
Elard Group
02.2010 - 02.2011
Export Sales Executive
Dynatrade Service Center
03.2009 - 12.2010
IT Support Engineer
Alkholod Center
07.2007 - 10.2008
MBA - Operations Management
Higher Institute of Business Administration
04.2001 -
Bachelor of Engineering Technology - Control & Informatics in Engineering Systems
Kuban State University of Technology
04.2001 -
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