Summary
Overview
Work History
Education
Skills
Timeline
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Ousha Bailey

St Louis,MO

Summary

Experienced and compassionate phlebotomist with over 7 years in hospital and out-patient settings; as well as, dedicated Certified Medication Technician committed to teamwork and continuous learning in fast-paced settings. I am seeking to bring strong technical skills, efficiency, and a patient-centered approach to a team-focused healthcare environment

Overview

8
8
years of professional experience

Work History

Certified Medication Technician

Lansdowne Rehabilitation Center
08.2021 - Current
  • Administered medications accurately to residents, ensuring compliance with healthcare protocols.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Assisted in feeding residents along with other daily living skills
  • Maintained accurate medication records and documentation for audits.
  • Trained new staff on medication administration procedures and safety protocols.
  • Maintained accurate records of dispensed medications, ensuring timely refills and proper disposal of expired or unused medications.
  • Rounds every 2 hours
  • Re-ordered prescribed medications for residents as needed.

PSR II

Quest Diagnostics
05.2022 - 07.2025
  • Self-motivated; Greeted patients with friendly smile and great customer service
  • Drew blood by venipuncture in and out-patient setting using 21-25 gauge needles.
  • Prepared specimen bags for couriers to pick up throughout the day to take to main lab to be processed
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment drawing 30+ patients daily
  • Pulled order from Quanum software placed by healthcare providers
  • Excellent communication skills, both verbal and written.
  • Ordered and stocked supplies when needed
  • Followed infection control protocols, including proper disposal of sharps and biohazard materials.
  • Processed payments electronically
  • Maintained patient confidentiality and complied with OSHA standards and universal precautions
  • Operated centrifuge machines to spin down specimens as needed
  • Helped patients feel at ease, especially thos who were anxious, elderly, children, OR had special needs
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.

Lab Associate III

BJC
08.2019 - 12.2022


  • Accuratly labeled, documented, and prepared specimens for transport to the lab
  • Collected blood specimens using proper techniques and equipment( vacutainers, butterflies, lancets)
  • Confirmed patient information using two identifiers to ensure accurate specimen labeling.
  • Performed Eletrocardiogram on patients when ordered by physician.
  • Floated throughout all BJC/WashU campus in CWE
  • Trained co-workers the different procedures at WashU Infectious Disease lab.
  • Worked COVID Ctr at WashU drawing lab in the beginning of the pandemic.
  • Worked independently drawing 25+ patients daily
  • Pulled orders from Epic production software that where placed by medical providers
  • Followed infection control protocols, including proper disposal of sharps and bio-hazard material

Lab Associate I

SSM St. Clare Hospital
11.2017 - 12.2019


  • Conducted laboratory tests and analyses to support patient diagnoses and treatment plans.
  • Confirmed patient identity using wristbands and verbal confirmation, following hospital protocol and patient safety standards.
  • Explained procedures to patients, reduced anxiety, and handled patients with compassion and professionalism.
  • Stocked phlebotomy carts, maintained cleanliness, and ensured equipment like tourniquets, tubes, and barcode scanners were functional.
  • Conducted venipunctures for inpatients, outpatients on each floor where needed to draw blood including Emergency Room and those in critical care units.
  • Prioritized and responded quickly to urgent and time-sensitive blood draw orders; including trauma and code situations.
  • Followed standard precautions, including PPE use, hand hygiene, and proper disposal of bio-hazardous materials

Education

Phlebotomy Certification - Phlebotomy

Healthcare Education, LLC
St. Louis, MO
04-2017

Medication Technician Certificate - Nursing

Healthcare Education, LLC
St Louis, MO
05-2012

High School Diploma -

North Technical High
St. Louis, MO
06-1998

Skills

  • Vital signs monitoring
  • HIPAA compliance
  • Dressing assistance
  • Feeding assistance
  • Drug interaction awareness
  • Safety management
  • Daily living assistance
  • Patient observation
  • Privacy and confidentiality
  • Specimen collection
  • Medication administration
  • Healthcare regulations
  • Distribution recordkeeping
  • Walking rounds
  • Certified phlebotomy technician
  • Willingness to learn
  • Calm under stress
  • CPR certification
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Vital signs
  • Multitasking
  • Reliability
  • Excellent communication
  • Active listening

Timeline

PSR II

Quest Diagnostics
05.2022 - 07.2025

Certified Medication Technician

Lansdowne Rehabilitation Center
08.2021 - Current

Lab Associate III

BJC
08.2019 - 12.2022

Lab Associate I

SSM St. Clare Hospital
11.2017 - 12.2019

Phlebotomy Certification - Phlebotomy

Healthcare Education, LLC

Medication Technician Certificate - Nursing

Healthcare Education, LLC

High School Diploma -

North Technical High
Ousha Bailey