Oussama Madani
Milpitas,CA
Summary
A highly adaptable professional with diverse experience in sales, elderly care, and security. Proven ability to communicate effectively, offering exceptional customer service and tailored assistance. Highly vigilant and skilled in maintaining composure in high-stress environments. Known for strong stress management skills, attention to detail, and the ability to stay calm under pressure, ensuring a safe and efficient environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas Security Services USA
San Jose, CA
08.2022 - 08.2024
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Provided friendly and professional assistance to employees, visitors and customers.
Patient Care Technician Volunteer
Kaiser Permanente
San Jose, CA
08.2023 - 06.2024
- Provided emotional support and comfort to patients and families.
- Assisted nurses with non-medical tasks, such as delivering meals and running errands.
- Greeted visitors in a friendly manner, offering directions or other assistance as needed.
- Provided companionship to elderly patients who may be feeling isolated or lonely.
- Helped transport patients and assisted with discharges.
- Sat with patients in need of companionship and emotional support.
Porter
Lexus
San Jose, CA
05.2018 - 05.2019
- Loaded customer orders into vehicles for transport.
- Inspected factory deliveries of new cars to prep for dealership stocking.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Associate of Science - Public Health
West Valley College
Saratoga, CA12-2024
Skills
- Excellent communication techniques
- Bilingual communication
- Analytical and Critical Thinking
- First Aid/CPR
- Mobility Assistance
- Catheter Care
- Feeding Assistance
- Vital signs monitoring
- Basic nursing care
Languages
Arabic
Native/ Bilingual
Certification
- Certified Nursing Assistant
- CPR/BLS
- BSIS-Guard Card
Timeline
Patient Care Technician Volunteer
Kaiser Permanente
08.2023 - 06.2024
Security Officer
Securitas Security Services USA
08.2022 - 08.2024
Porter
Lexus
05.2018 - 05.2019
Associate of Science - Public Health
West Valley College
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