Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Outi Syvari-Yuhas

Grosse Ile

Summary

Focused Billing Specialist with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.

Overview

13
13
years of professional experience

Work History

Billing Specialist

Alloy Gutter Co.
12.2020 - Current
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Worked with multiple departments to check proper billing information.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Strengthened client relationships through effective communication regarding billing issues and concerns.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.

Legal Office Manager

Wakefield, Sutherland & Lubera
01.2020 - 12.2020
  • Improved office efficiency by streamlining legal document management processes.
  • Handled sensitive information with discretion, maintaining confidentiality of client data at all times.
  • Coordinated schedules and managed calendars for multiple attorneys, ensuring optimal time management.
  • Enhanced client satisfaction with timely communication and accurate case updates.
  • Shouldered administrative duties for legal staff such as scheduling, filing, responding to inquiries and answering phones.

Legal Assistant

Bagley and Langan, PLLC
02.2018 - 01.2020
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
  • Interviewed clients to obtain information relevant to cases.

English Language Learner Facilitator (ELL)

GISD
11.2012 - 03.2018
  • Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
  • Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Created and developed lesson plans to meet students' academic needs.

Education

BBA - Business Administration

Baker College
05-2018

Skills

  • Billing systems and software
  • Invoice processing
  • Customer service
  • Invoice generation
  • Data entry proficiency
  • Decision-making
  • Attention to detail
  • Analytical thinking
  • Data research
  • Report generation
  • Microsoft office
  • Administrative support
  • Data analysis

Languages

Finnish
Native or Bilingual

Timeline

Billing Specialist

Alloy Gutter Co.
12.2020 - Current

Legal Office Manager

Wakefield, Sutherland & Lubera
01.2020 - 12.2020

Legal Assistant

Bagley and Langan, PLLC
02.2018 - 01.2020

English Language Learner Facilitator (ELL)

GISD
11.2012 - 03.2018

BBA - Business Administration

Baker College

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Outi Syvari-Yuhas