Maryna Bibik
Restaurant Manager
Dallas
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Outlets Manager
Hyatt, Thompson Hotel
03.2024 - Current
- Proficiently managing diverse outlets, including Little Daisy, In-Room Dining (IRD), and Seasonal Pool Service, resulting in increased operational efficiency and improved guest satisfaction.
- Labor Management: Optimized staff scheduling to ensure adequate coverage during peak hours while controlling labor costs.
- Recruiting and Training: Recruited, hired, and trained team members across all outlets within the F&B Department.
- Scheduling and Payroll: Managed weekly staff scheduling and payroll, ensuring alignment with operational needs, based on customer traffic patterns and individual strengths to maximize efficiency.
- Attendance Tracking: Monitored employee attendance and punctuality, addressing issues promptly to prevent long-term habits.
- Client Relationship Management: Cultivated and strengthened lasting client relationships through effective issue resolution and dynamic communication.
- Compliance: Ensured all operations complied with federal, state, and local laws, as well as internal procedures.
- Multitasking: Demonstrated proven ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Inventory Management: Utilized proficiency in inventory management and cost-control techniques to enhance profitability.
- Performance Monitoring: Monitored daily service performance of staff, implementing corrective measures for any violations of standards through progressive discipline.
Food and Beverage Supervisor
Thompson Hotels/ Hyatt Group
08.2023 - 03.2024
- Assist F&B Managers in the operation of the restaurant.
- Help with training and supervising of outlet staff.
- Maintain outlet scheduling.
- Organizing and conduct pre-shift and departmental meetings, communicating pertinent information to the staff, such as house count, daily specials, promotions, and menu changes.
- Maintain communication with all departments and attend relevant meetings. Participate in marketing efforts of restaurants, assist in creating menus, survey competition and report food trends.
- Monitor product quality and guest satisfaction in restaurant. Ensure that food quality is consistent, appealing, and prepared to guest specifications. Interact with guests to obtain feedback on quality of service and food in outlet.
- Maintain profitability of outlet to support overall hotel operations. Ensure maintenance of equipment by calling for repairs and training staff on proper use.
- Support the entire Food and Beverage operation including supervising other areas if necessary, handling special projects, running promotions, handling public relations and marketing.
Restaurant Supervisor/Assistant Restaurant Manager
STK, The ONE Group
02.2023 - 08.2023
- Opening and closing restaurant procedures.
- Opening and closing cash outs.
- Ensure Guest satisfaction.
- Assist with seat assignments and maintaining flow of service.
- Ensure side work is complete and the restaurant is up to company standards prior to the start of service.
- Work with 3 party vendors to purchase beer, wine & spirits.
- Demonstrate the ability to establish and maintain beer, spirits & wine pars.
- Assist with taking guest orders and expediting in the kitchen when necessary.
- Address customer concerns and escalates them to management if necessary.
- Assist with maintaining appropriate staffing levels throughout the duration of service.
Operational Manager/ Human Resources
Hero Teams
11.2020 - 10.2022
- Source candidates, build and maintain relationships with potential team members.
- Review resumes and keep applicant tracking system ( Trello ) up-to-date.
- Discussing and establishing qualification requirements, terms and conditions of employment with CEO and COO.
- Formulating detailed job descriptions and posting them, using LinkedIn Recruiter and local job search sites, according to the country.
- Conducting full cycle of the recruitment process, including introduction calls, technical interviews and each step up to the contract signature.
- Mediating between the candidates and the hiring manager/ customer.
- Onboarding.
- Revising HR policies and ensuring that fair employment practices are implemented.
- Analyzing recruitment software and performance of recruitment agencies, and recommending improvements or changes.
Restaurant Supervisor
Royal Caribbean International
07.2016 - 02.2020
- Supervised restaurant operations and leading staff: planning, scheduling and coordination of working process.
- Assist Restaurant Manager in all phases of restaurant operations and complete restaurant operation in absence of manager: handle complaints and issues.
- Work in cooperation with FOH and BOH to ensure smooth operations.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Manage restaurant operations in fine dining environment to ensure the highest level of guest satisfaction.
- To ensure all compliance with all USPH rules and regulations.
- Use, update and maintain POS and Kronos in the venue.
Affiliate Manager
YamiLeads
01.2021 - 02.2023
- Recruiting and managing affiliates/ publishers who promote the business online.
- Managing budgets for different verticals and campaigns.
- Fraud prevention. This includes traffic analyses and traffic flow optimization.
- Constant negotiation and affiliate partners regarding commission rates, promotional terms, payment terms etc.
- Tenaciously reaching out to potential partners.
Education
Bachelor of Science - Linguistics/ Technical Translation
Zaporizhzhia Polytechnic National University
Zaporizhzhia, Ukraine 09.2008 - 07.2013
Skills
- Infrasys/ Micros-Oracle POS/ Aloha/ Clover/ Agilysys
- Kronos/Demensions/Evention/ TimePro/ HotSchedule
- Craftable - Beverager
- Bilingual verbal and written communication: Ukrainian, Russian, English, Spanish
- Scrum/ Agile methodologie
- Taleo/ Boolean search/ LinkedIn Recruiter
Timeline
Outlets Manager
Hyatt, Thompson Hotel
03.2024 - Current
Food and Beverage Supervisor
Thompson Hotels/ Hyatt Group
08.2023 - 03.2024
Restaurant Supervisor/Assistant Restaurant Manager
STK, The ONE Group
02.2023 - 08.2023
Affiliate Manager
YamiLeads
01.2021 - 02.2023
Operational Manager/ Human Resources
Hero Teams
11.2020 - 10.2022
Restaurant Supervisor
Royal Caribbean International
07.2016 - 02.2020
Bachelor of Science - Linguistics/ Technical Translation
Zaporizhzhia Polytechnic National University
09.2008 - 07.2013
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