Outspoken Tyisha
Irvington,NJ
Summary
Dynamic party planner with a proven track record at Cablevision, excelling in event management and customer service. Expert in decoration design and post-event evaluation, I consistently deliver memorable experiences while adapting to client needs. My strong organizational skills and ability to manage budgets ensure successful, well-executed events that enhance client satisfaction.
Overview
21
21
years of professional experience
Work History
Party Planner
Self Employed Services
03.2016 - Current
- Assisted in coordinating logistics for events, ensuring seamless execution of plans.
- Supported vendor selection and communication to enhance event quality.
- Learned to manage budgets and track expenses for effective resource allocation.
- Collaborated with clients to understand their vision and requirements for events.
- Developed schedules and timelines for event planning tasks to ensure timely completion.
- Adapted quickly to changes in client preferences or event details during planning stages.
- Organized materials and supplies needed for events, ensuring all resources were prepared in advance.
- Enhanced client satisfaction by executing memorable and well-organized events.
- Provided exceptional customer service throughout the entire planning process, from initial consultation to post-event followup.
Customer Service Representative
Cablevison
10.2004 - 08.2018
- Handled billing issues, providing clear explanations and solutions to enhance customer satisfaction.
- Collaborated with team members to improve service delivery and streamline processes.
- Maintained detailed records of customer interactions to support issue resolution efforts.
- Assisted customers with inquiries, ensuring timely and accurate responses.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Education
Weequahic High School
Newark, NJ06.1994
Skills
- Decoration design
- Post-event evaluation
- Event management
- Customer service
- Event setup and breakdown
- Social media marketing
- Event planning
Timeline
Party Planner
Self Employed Services
03.2016 - Current
Customer Service Representative
Cablevison
10.2004 - 08.2018
Weequahic High School
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