Summary
Overview
Work History
Education
Skills
Timeline
Generic
Oval Torbett

Oval Torbett

Mount Sterling,KY

Summary

Diligently coordinates all warehouse activities to keep products moving quickly and meet continuous shipping demands. Highly organized leader with good program management and team-building abilities focused on maximizing efficiency and performance. Proven track record of enforcing best practices in fast-paced environments.

Experienced duty manager proficient in solving diverse issues. Proficient in business needs and focused on improving customer relations, team productivity and service quality. Demonstrated track record of success.

Proficient duty manager bringing several years of experience and motivation to exceed objectives on a consistent basis. Experienced and proactive problem-solver successful at overseeing personnel, programs and projects. Familiar with operational requirements and best practices.

Results-driven Manager on Duty with a proven track record of highly productive and efficient task completion. Skilled in team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and adaptability, ensuring smooth operation and exceptional guest experiences.

Seasoned Manager on Duty with comprehensive experience in overseeing daily operations, managing staff, and ensuring customer satisfaction. Skilled in conflict resolution, team leadership and creating efficient workflow protocols. Demonstrated success in improving operational efficiency and fostering positive work environment. Known for strong decision-making skills and ability to handle high-pressure situations.

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.

Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management.

Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.

Dedicated Supervisor possessing skilled in addressing and resolving conflicts to maintain team harmony and performance. Offers many years of experience leading talented teams and exceeding objectives. Background includes strong history in related work.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.

Experienced and proactive professional offering many years of progressive warehouse settings serving industry needs. Talented in overseeing cost control, loss prevention, and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.

Veteran Program manager bringing many years of business operations experience. Adept at leading projects from development to delivery. Effective people manager and big-picture thinker.

Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.

Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.

Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.

Overview

21
21
years of professional experience

Work History

Manager on Duty

Wendy’s
Columbia , KY
10.2017 - 01.2024
  • Monitored staff performance and provided feedback to ensure quality customer service.
  • Assigned tasks to employees and monitored progress of projects.
  • Ensured compliance with safety regulations, company policies, and procedures.
  • Trained new employees on job duties and company policies.
  • Resolved customer complaints in a professional manner.
  • Created schedules for staff members according to business needs.
  • Reviewed daily sales reports to identify areas of improvement.
  • Maintained inventory levels by ordering supplies as needed.
  • Audited cash registers at the end of each shift for accuracy.
  • Developed strategies to increase customer satisfaction ratings.
  • Conducted regular team meetings to discuss operational issues.
  • Analyzed data from customer surveys and implemented changes accordingly.
  • Provided guidance and support to team members when needed.
  • Handled employee relations issues such as disciplinary action or terminations.
  • Managed payroll records for accurate tracking of hours worked by staff members.
  • Implemented cost-saving initiatives that improved efficiency without compromising quality.
  • Investigated incidents reported by customers or staff members.
  • Performed administrative tasks such as filing documents or preparing reports.
  • Coordinated special events such as promotional campaigns or store openings.
  • Interacted with customers regularly to ensure their needs were met.
  • Promoted products and services offered by the company through various media channels.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Responded to customer questions regarding products, prices and availability.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Implemented new operational procedures, increasing efficiency.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Prepared and presented reports on team performance, challenges, and achievements to senior management.
  • Identified opportunities for process improvements, leading to cost reductions and increased productivity.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Negotiated with vendors and suppliers to secure advantageous terms and pricing.
  • Implemented quality control measures, significantly reducing error rates.
  • Negotiated with suppliers to secure cost-effective resources.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Streamlined workflow processes, reducing project completion times.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Managed budget for department, ensuring all expenses stayed within allocated funds.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.
  • Managed team of XX employees, ensuring high productivity and quality standards were met.
  • Oversaw inventory management, ensuring adequate stock levels and reducing waste.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Assigned work and monitored performance of project personnel.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Analyzed business performance data and forecasted business results for upper management.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Produced thorough, accurate and timely reports of project activities.
  • Proposed or approved modifications to project plans.
  • Created and managed budgets for travel, training, and team-building activities.
  • Implemented quality control measures to uphold company standards.

Assembly Line Production Worker

Whirlpool Corp De
Cleveland , TN
11.2006 - 06.2011
  • Performed quality checks on products to ensure they met company standards.
  • Organized production line equipment and materials for assembly tasks.
  • Assembled components according to established procedures and safety protocols.
  • Loaded and unloaded parts into machines for processing.
  • Maintained accurate records of production output, scrap rates, and other data.
  • Monitored assembly line operations to detect any issues or malfunctions.
  • Assisted in troubleshooting mechanical problems related to the assembly process.
  • Followed detailed instructions on blueprints and schematics during assembly processes.
  • Cleaned tools, equipment, and workstations as needed throughout shift.
  • Ensured that all safety regulations were followed at all times while operating machinery.
  • Communicated effectively with team members regarding production goals and objectives.
  • Identified defective parts or items needing rework during inspections.
  • Replaced worn or damaged parts within machines using hand tools when necessary.
  • Operated powered industrial vehicles such as forklifts for transporting goods around the facility.
  • Reported any potential hazards or areas of improvement to supervisors immediately.
  • Tested completed products for proper functioning before shipping them out.
  • Utilized computers for tracking inventory levels and updating databases with relevant information.
  • Stacked finished products onto pallets in preparation for shipment from the facility.
  • Rotated through various positions on the assembly line as needed by management.
  • Inspected incoming raw materials prior to use in order to ensure quality assurance.
  • Assisted in training new employees on assembly line processes and procedures.
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
  • Recognized defective material and reported issues to management.
  • Assembled components by examining connections for correct fit, fastening parts and subassemblies.
  • Used established assembly instructions to complete jobs.
  • Completed component assembly with minimal supervision to meet deadlines.
  • Placed products in equipment or on work surfaces for further processing, inspecting or wrapping.
  • Assembled component parts of items and completed hand-finishing of final products.
  • Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
  • Built and packaged products to comply with multiple work orders and deadlines.
  • Completed accurate assembly work by positioning and aligning components.
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Inspected and tested final products to verify conformance to established tolerances.
  • Removed physical refuse and debris and organized tools to maintain safe work environment.
  • Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
  • Read and interpreted schematics, blueprints and assembly instructions to produce components.
  • Resolved assembly problems by altering dimensions to meet specifications.
  • Used mathematics skills to calculate material consumption, hourly rates, and relevant assembly details.
  • Maintained assembly and production equipment to meet operational goals.
  • Worked through each required task and step in production processes.
  • Collaborated with team members to complete demanding projects under tight deadlines.
  • Performed quality checks on products and documented discrepancies.
  • Packed finished products and prepared for shipment.
  • Prepared products for quality tests and packaging by closely following directions.
  • Operated machinery, forklifts and other heavy equipment.
  • Used machinery safely and according to manufacturer instructions to prevent workplace accidents.
  • Packaged products and double-checked package labels for accuracy.
  • Reviewed finished products for quality and conformance to work orders, assigned grades and removed non-conforming pieces for recycling or correction.
  • Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers.
  • Determined work assignments and assembly procedures to maximize efficiency and productivity.
  • Referred to work orders and blueprints to perform work to specifications.
  • Completed team production and productivity level reports for management
  • Provided assistance in producing wiring components or assemblies.
  • Supervised assembler teams and trained or oriented new employees on procedures.
  • Created and maintained production schedules based on employee productivity, company needs and seasonal plans.
  • Interpreted work orders and blueprints, operating to production specifications to complete high-quality, fully compliant products.
  • Supervised team of assembly employees, maintaining safety and cultivating productive atmosphere.
  • Evaluated employee performance, identified areas of improvement and communicated plans to employees.

Editor

Mirror image color lab
Cleveland , TN
08.2002 - 11.2006
  • Edited manuscripts for grammar, spelling and punctuation errors.
  • Reviewed copyedited texts to ensure accuracy and consistency of style.
  • Developed editorial guidelines and standards to maintain quality control.
  • Coordinated with authors and other editors throughout the editing process.
  • Assisted in creating comprehensive style guides for publication teams.
  • Provided feedback on content structure and organization of documents.
  • Created detailed reports on all projects completed.
  • Identified inconsistencies in text or formatting issues within documents.
  • Advised authors on how to improve their writing techniques.
  • Created summaries of edited material for internal use by staff members.
  • Researched topics related to edited materials for improved accuracy.
  • Maintained records of all changes made to manuscripts during editing.
  • Ensured that all published documents met industry standards.
  • Worked closely with publishing team members to meet deadlines.
  • Updated databases with information about new publications.
  • Developed a system of tracking edits across multiple versions of manuscripts.
  • Proofread final drafts before they were sent out for printing.
  • Collaborated with graphic designers to create visually appealing layouts.
  • Analyzed reader feedback from previous publications to inform future edits.
  • Conducted research into current trends in the publishing industry.
  • Compiled statistical data related to the success of past projects.
  • Worked closely with graphic, photo and video teams to plan and produce compelling content.
  • Managed multiple writing and editing assignments in dynamic environment within stated timelines.
  • Edited and proofread social media and blog posts.
  • Collaborated with editor-in-chief to determine journal content and topics of special issues.
  • Provided editing, fact-checking and proofreading for various articles.
  • Determined clearest and most logical way to present information and instructions for greatest reader comprehension.
  • Oversaw layout design and worked with production team members to complete daily and weekly content schedules.
  • Recommended enhancements to articles for optimum readership.
  • Developed and maintained editorial guidelines to ensure brand consistency across publications.
  • Coordinated content planning and strategy implementation across multiple platforms.
  • Collaborated with authors to refine and polish their work while maintaining their voice.
  • Coordinated with marketing teams to develop promotional strategies for content dissemination.
  • Maintained an awareness of industry trends and competitor activities to stay ahead.
  • Implemented SEO best practices to increase visibility and engagement of online content.
  • Evaluated and integrated new technologies and platforms to enhance content delivery.
  • Directed layout, design, and overall visual presentation of print and digital publications.
  • Edited manuscripts, articles, and web content for clarity, grammar, and style consistency.
  • Organized and led editorial meetings to brainstorm content ideas and strategies.
  • Provided mentorship and career development opportunities for junior editorial staff.
  • Conducted thorough research to ensure accuracy and credibility of all published content.
  • Facilitated cross-departmental collaborations to ensure cohesive brand messaging.
  • Supervised a team of writers, providing feedback and guidance to improve quality.
  • Curated and managed content submissions, selecting pieces that align with brand values.
  • Negotiated contracts with freelance writers, photographers, and other content creators.
  • Managed editorial calendar and ensured timely publication of all content pieces.
  • Monitored and analyzed content performance metrics to guide future editorial decisions.
  • Implemented fact-checking protocols to uphold the integrity and accuracy of all content.
  • Read, evaluated and edited manuscripts or other materials submitted for publication.
  • Prepared, rewrote and edited copy to improve readability.
  • Edited digital images lightly or with advanced techniques to create desired effects.
  • Planned contents according to publication's style, editorial policy and publishing requirements.
  • Proofed copy to detect and correct errors in spelling, punctuation and syntax.
  • Conferred with authors regarding changes in content, style or publication.
  • Uploaded digital images for editing, archiving and electronic transmission.
  • Proofread copy to detect and correct errors in spelling, punctuation and syntax.
  • Verified facts, dates and statistics using standard reference sources.
  • Developed story or content ideas, considering reader or audience appeal.
  • Managed digital archives of photographs, organized files and protected against loss.
  • Met with artists, typesetters and production managers to discuss projects and resolve problems.
  • Reviewed and approved proofs submitted by composing room prior to production.
  • Wrote stories, articles, or newsletters for publication.
  • Assigned topics, events and stories to individual writers or reporters for coverage.
  • Consulted with management and editorial staff regarding placement and story development.
  • Oversaw artwork, layout and printing, adhering to deadlines and budget requirements.
  • Negotiated contracts, royalties and payments for authors or freelancers.
  • Held weekly editorial meetings to generate publication ideas and review staff recommendations.

Education

High School Teaching

Cornerstone Christian Academy
Townsend, GA
03-2002

Skills

  • Policy enforcement
  • Staff training and development
  • Sales and marketing
  • Employee engagement
  • Budgeting expertise

Timeline

Manager on Duty

Wendy’s
10.2017 - 01.2024

Assembly Line Production Worker

Whirlpool Corp De
11.2006 - 06.2011

Editor

Mirror image color lab
08.2002 - 11.2006

High School Teaching

Cornerstone Christian Academy
Oval Torbett