Ovedia Moreno
Gilbert ,Arizona
Summary
Versatile and dynamic, with a decade of industry experience, I spearheaded the overhaul of Interior Logic Group's Builder back charge process, enhancing efficiency and communication. My adeptness at managing multiple projects and fostering professional relationships, coupled with a strong problem-solving ability, has consistently driven improvements and fostered success.
Overview
10
10
years of professional experience
Work History
Production Administrator Lead
Interior Logic Group
1002 E. University Dr. Phoenix, AZ
11.2014 - Current
- Collaboration with our VP of operations and other directors to improve my Builder back charge process to provide data on incoming builder back charges.
- Rewriting Interior Logic's previous SOP on Builder back charges to improve its structure and process to distribute nationally.
- Train different regions on our Builder back charge SOP so they can follow our new processes.
- Cultivated professional working relationships with peers and supervisors.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Process all incoming builder back whether it be a back charge to our installers, absorption, invalid and collectable from the builder.
- Communicate with our builders to improve our relationships from a builder back charge stand point and to have faster resolution.
- Collaborated with other leaders and executives to provide data on all builder back charges.
- Implemented policies and standard operating procedures for continuous improvement.
Education
Associate of Arts - Psychology
Maricopa Community Colleges, Mesa Community College
Mesa, AZSkills
- Ability to adapt well to change, handle multiple projects and establish priorities
- Strong professional communication and interpersonal skills
- Ability to work effectively in a team environment, as well as independently Capable of forming new and lasting relationships
- Problem solving under high stress situations for conflict resolution
- 10 years of experience in the industry, working in multiple departments to grow my knowledge and experience can easily adapt
Timeline
Production Administrator Lead
Interior Logic Group
11.2014 - Current
Associate of Arts - Psychology
Maricopa Community Colleges, Mesa Community College