Ovely Matthews
Assistant Teacher
Virginia Beach,VA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
14
14
years of professional experience
Work History
Freelance Reviewer
Remotask
03.2023 - Current
- Edited and proofread drafts of articles and other documents.
- Interacted with AI Bot to help make sure information it received was accurate and correct.
- Reviewing other employees work performance with correcting and editing information given to a AI Bot.
- Rating information submitted by other employees from scale of 1-7.
- Researching and correcting any errors given to AI Bot through out system.
- Managed competing deadlines with efficiency
- Edited and proofread drafts of articles and other documents
Teacher Assistant
City of Virginia Beach Schools
12.2018 - Current
- Providing instructions and managing classroom environment due to absence of class teacher for over 10 schools.
- Increasing assisting Teachers during class session
- Implementing task and lessons left by Teacher and Teacher Assistant
- Graded assignments and reported individual progress to teacher
- Supported student physical, mental, and social development using classroom games and activities
- Worked with teachers to design lesson plans and coordinate activities for classes
Assistant Leader
City Of Virginia Beach Parks and Recreation
06.2016 - Current
- Managed over at least 1 employee if Leader requires coverage
- Assisted with planning and implementation of athletic programs and special events
- Provided oversight and direction of athletic program for participants and volunteers
- Monitored various athletic games and acted as technical official
- Performed administrative duties including answering phones, responding to patrons, completing forms, setting up necessary equipment, etc.
- Earned trust of others through open, honest communication and reliable follow-through
Trainee Technical Support InMotion Hosting
Inmotion Hosting
05.2021 - 07.2021
- Learned skill Introduction to WordPress
- Learned skill of Linux System
- Learned skill of Web Hosting
- Learned new skill of FTP account with Filezilla
- Learned new skills and applied to daily tasks to improve efficiency and productivity for 2 months
Shift Leader and Sales Associate,Guest Service Representative
Target Store
05.2010 - 12.2019
- Fitting Room Team Member
- Assisting guest
- Price changes and clearance ticketing store products
- Folding and assembling clothing
- Answering phones and creating memos
- Customer service department for exchanges and returns
- Managed over 7 employees in Clothing Department per shift
Recreational Aide
Titustown Recreation Center
05.2013 - 07.2016
- Assisted with planning and implementation of athletic programs and special events
- Provided oversight and direction of athletic program for 30-50 participants and volunteers
- Monitored various athletic games and acted as technical official
- Performed administrative duties including answering phones, responding to patrons, completing forms, setting up necessary equipment, etc.
Blackboard E-learning Customer Service Representative
Norfolk State University Blackboard E-learning
03.2011 - 01.2012
- Reset email passwords for both students and faculty
- Created tickets to help customers with computer and printers issues allowing for faster repair time
- Assisted customers with downloading necessary software such as anti-spyware
- Helped professors with various technical issues when needed
- Reset blackboard passwords for both faculty and students
- Organized documents and created memos
- Answered constant flow of customer calls with minimal wait times
Information Technology Assistant Norfolk State
Norfolk State University
02.2010 - 03.2012
- Reset email passwords for over 20 or more students and faculty members each day
- Created tickets to help customers with computer and printers issues allowing for faster repair time.
- Assisted customers with downloading necessary software such as anti-spyware.
Receptionist Norfolk State Athletics Department
Norfolk State Athletics Department
10.2009 - 03.2010
- Systematized and filed documents for more efficient retrieval
- Created memorandums
- Handled communications with coaching officials
- Generated practice schedule for 20 NSU tennis players
- Helped to organize tailgating event for NSU
- Kept track of budgeting for Tennis department
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Education
Some College (No Degree) - Physical Education Teaching And Coaching
Norfolk State University
Norfolk, VASome College - Cybersecurity
Shaw Academy Online Schooling
Nashua, NH04.2024
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Teams
- Microsoft Outlook
- Microsoft OneNote
- Organization and Time Management
- MS Office
- Teamwork and Collaboration
- Training and Development
- Research Writing
- Excellent Communication
- Professional telephone demeanor
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Timeline
Freelance Reviewer
Remotask
03.2023 - Current
Trainee Technical Support InMotion Hosting
Inmotion Hosting
05.2021 - 07.2021
Teacher Assistant
City of Virginia Beach Schools
12.2018 - Current
Assistant Leader
City Of Virginia Beach Parks and Recreation
06.2016 - Current
Recreational Aide
Titustown Recreation Center
05.2013 - 07.2016
Blackboard E-learning Customer Service Representative
Norfolk State University Blackboard E-learning
03.2011 - 01.2012
Shift Leader and Sales Associate,Guest Service Representative
Target Store
05.2010 - 12.2019
Information Technology Assistant Norfolk State
Norfolk State University
02.2010 - 03.2012
Receptionist Norfolk State Athletics Department
Norfolk State Athletics Department
10.2009 - 03.2010
Some College (No Degree) - Physical Education Teaching And Coaching
Norfolk State University
Some College - Cybersecurity
Shaw Academy Online Schooling
Similar Profiles
Mel John PerodesMel John Perodes
Virtual Assistant at RemotaskVirtual Assistant at Remotask
Victoria MyersVictoria Myers
Data Analyst at RemotaskData Analyst at Remotask
Duke OmaribaDuke Omariba
Compliance Officer at RemotaskCompliance Officer at Remotask