Ovemaris Martinez Toledo

The Medical Office Rep is responsible for:

• Supports the physician's office health care team
• Greets and signs in patients
• Obtains patient information
• Schedules patient appointments
• Assists with patient inquiries
• May arrange for other procedures
• Laboratory and consultations with referral doctors
• Collects and posts payments
• Assists patients with billing questions
• Ensures completeness of encounter form prior to patient checkout
• Sorts and distributes mail
• Copies medical records

During this time I Oversaw caregiving responsibilities for my grandmother with Alzheimer's, fostering a supportive environment. Collaborated with family members to ensure quality care and comfort. Joined Bay Care Medical Group following this experience to further develop healthcare skills.

• Cash and Ticket Control
• Make daily P.O.S. cash register cutoff and prepares bank deposit.
• Responsible for making daily bank deposits, controlling petty cash items, and reconciling any discrepancies brought from the drivers.
• Opens mail, removes checks and cash, and takes whatever action mail contents require.
• Reviews missing ticket list, identifies all open items and investigates to conclusion any missing sales tickets. EOD audits sales tickets for completeness and accuracy including legibility, customer signature on charge sales, evidence that merchandise delivered by store truck was checked before leaving store, and manager approval on all tickets and credit memorandums requiring his approval.
• EOD audits credits for merchandise RMA’s, merchandise credits against claim forms and book copies of transfer tickets to ensure proper credit to store
• Review of bills and preparation for payment.
• Works with the credit department as needed to coordinate the collection of funds from customers.
• Keep Associate Record and JJ Keller Compliance
• Work hand to hand with Branch Manager
• Inventory
• DOT certification true JJ Keller
• Audits: JJ Keller DOT to be OSHA compliance, Fuel Reports, Toll Reports, account payables.

• Billing, credit, and collection
• Post Payments.
• Handling location purchase orders.
• Ensuring inventory is secured, stored and only accessible to the associates in accordance with company guidelines.
• Maintaining workflow and organization to ensure maximum productivity.
• Filing and other administrative duties.
• Reviewing daily sales reports for any significant changes in gross profits, inventories, and potential bad debt losses
• Maintaining control of a Center assets and inventory.
• Providing "Service Excellence - Always" to meet the service goals of the location and of customers.
• Customer interaction through phone calls
• Opening and closing work orders.
• Payroll
• Work hand to hand with branch manager