Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ovin Phalen

Pueblo,CO

Summary

Accomplished HVAC Technician with strong knowledge of and 4+ years experience in equipment start-up and troubleshooting. Collaborates well with co-workers. I'm an organized HVAC technician with successful history of managing competing priorities and meeting challenging performance targets.. I work well under pressure to complete physically-demanding work and am a safety-oriented team player with strong attendance record.

Capable Transportation Coordinator facilitates complete logistical support functions. Reduces costs with transportation optimization planning while maximizing delivery promptness. Conscientious communicator prioritizes team objective achievement and surpasses benchmarks. 4+ years of experience in driving and transporting both passengers and cargo. Continuously able to adapt to routes for safe and efficient deliveries.

Devoted to staying efficient through long hours of work with excellent customer service and communication skills. Determined work ethic and well-versed in inventory control and supply management.

Overview

7
7
years of professional experience
1
1
Certification

Work History

HVAC Technician

US Army
Fort Carson, CO
10.2019 - Current
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Repaired and replaced motors, bearings and belts.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Managed over a hundred thousand dollars of equipment and reviewed through inventories to ensure nothing was missing.

Transportation Specialist

US Army
Fort Carson, CO
03.2020 - Current
  • Planned and oversaw, military equipment transportation activities.
  • Maintained operations in compliance with DOT and military regulations.
  • Resolved maintenance and repair issues for vehicles and equipment.
  • Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols and guidelines.
  • Submitted detailed reports on mileage, repairs, maintenance and other necessary expenditures during drives.

Customer Service Representative

Dominos Pizza Inc.
Houston, TX
02.2017 - 05.2019
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Trained new personnel regarding company operations, policies and services.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

High School Diploma -

Galena Park High School
Galena Park, TX
05.2018

Skills

  • In-Depth Knowledge of Refrigeration Systems
  • MSDS Database Knowledge
  • Leak Checks
  • EPA Requirements Knowledge
  • Complex Problem-Solving
  • Licensed Refrigeration Technician
  • Active Listening
  • Time Management

Certification

  • Forklift certified
  • EPA certification
  • EPA type ||
  • EPA type |||
  • EPA universal
  • OSHA training

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Transportation Specialist

US Army
03.2020 - Current

HVAC Technician

US Army
10.2019 - Current

Customer Service Representative

Dominos Pizza Inc.
02.2017 - 05.2019

High School Diploma -

Galena Park High School
Ovin Phalen
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