Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
Work History
Director of Housekeeping
Excel Care
04.2025 - Current
Remained current on industry trends and best practices, incorporating relevant innovations into the department''s operations for continued improvement.
Increased team productivity by effectively delegating tasks and setting clear expectations for each staff member''s role within the department.
Oversaw renovations projects in collaboration with maintenance teams, ensuring minimal disruption to guests during periods of construction.
Championed environmental sustainability efforts within the department by adopting eco-friendly cleaning practices and reducing energy consumption where possible.
Successfully addressed guest concerns regarding housekeeping matters in a timely manner, leading to increased repeat business.
Conducted regular room inspections to verify compliance with housekeeping standards.
Trained and mentored all new personnel to maximize quality of service and performance.
Evaluated employee performance and developed improvement plans.
Director of Housekeeping
Windsor Health Care and Rehabilitation
10.2022 - Current
Increased team productivity by effectively delegating tasks and setting clear expectations for each staff member''s role within the department.
Enhanced communication between housekeeping staff and other departments, fostering a collaborative work environment that improved overall hotel operations.
Managed budget allocation for the housekeeping department, optimizing resource utilization while maintaining high-quality services.
Conducted regular inspections of guest rooms and public spaces, ensuring adherence to established cleanliness standards and addressing any issues promptly.
Conducted regular room inspections to verify compliance with housekeeping standards.
Placed orders for housekeeping supplies and guest toiletries.
Evaluated employee performance and developed improvement plans.
Launched quality assurance practices for each phase of development
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Director of Housekeeping
Healthcare Services Group, Inc.
01.2022 - 08.2022
Reduced employee turnover rate by fostering a positive work environment and providing opportunities for professional growth.
Collaborated with human resources to refine recruitment strategies for the housekeeping department, attracting top talent and reducing time-to-fill open positions.
Streamlined inventory management processes, reducing waste and ensuring consistent availability of necessary supplies.
Developed strong working relationships with vendors, negotiating favorable terms for supply contracts and service agreements.
Managed budget allocation for the housekeeping department, optimizing resource utilization while maintaining high-quality services.
Ensured compliance with safety and sanitation regulations, maintaining a clean and hygienic establishment at all times.
Improved overall guest satisfaction by implementing efficient housekeeping procedures and staff training programs.
Established effective quality control measures, consistently monitoring performance metrics to identify areas requiring improvement or adjustment.
Completed schedules, shift reports, and other business documentation.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Placed orders for housekeeping supplies and guest toiletries.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Managed laundry sorting, washing, drying, and ironing.
Evaluated employee performance and developed improvement plans.
Assistant Director of Housekeeping
Healthcare Services Group
08.2020 - 01.2022
Maintained a safe and comfortable living environment, performing light housekeeping tasks and maintaining cleanliness.
Ensured cleanliness and sanitation of patient rooms, common areas, and restrooms.
Collaborated with nursing staff to prioritize cleaning tasks in high-traffic areas.
Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
Dusted and polished surfaces to achieve attractive shine.
Prepared rooms with top-notch standards every time.
Removed dirt, dust, grease and from surfaces using proper solutions.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Disposed of trash and recyclables each day to avoid waste buildup.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Dusted picture frames and wall hangings with cloth.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Housekeeping Aide
Genesis Healthcare
04.2006 - 08.2020
Maintained a safe and comfortable living environment, performing light housekeeping tasks and maintaining cleanliness.
Ensured cleanliness and sanitation of patient rooms, common areas, and restrooms.
Collaborated with nursing staff to prioritize cleaning tasks in high-traffic areas.
Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
Dusted and polished surfaces to achieve attractive shine.
Prepared rooms with top-notch standards every time.
Removed dirt, dust, grease and from surfaces using proper solutions.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Disposed of trash and recyclables each day to avoid waste buildup.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Dusted picture frames and wall hangings with cloth.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.