Owen Brown
Saline,MI
Summary
Business student at Northwood University with hands-on experience in automotive dealership operations, finance, and data analysis. Member of the Northwood University lacrosse team, demonstrating strong time-management skills, discipline, and teamwork, while balancing rigorous academics and professional commitments. Proven ability to apply analytical thinking to real-world business problems through coursework and internship experience in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Intern
Lafontaine
Ypsilanti, Michigan
05.2025 - 08.2025
- Engaged with customers to provide product information and assistance.
- Participated in training sessions on company policies and procedures.
- Organized documents and files for efficient access and retrieval.
- Shadowed experienced staff to learn best practices in customer service.
Sales Associate
M Den
Ann Arbor, Michigan
12.2024 - 01.2025
- Collaborated with team members to enhance customer service delivery.
- Handled customer inquiries and resolved issues promptly.
- Maintained product displays to ensure a visually appealing store environment.
- Handled customer complaints in a professional manner.
Education
Business & Healthcare Management
Northwood University
Midland, Michigan, MI05-2027
Skills
- Customer service
- Project management
- Team collaboration
- Document organization
- Training participation
- Data analysis
Timeline
Intern
Lafontaine
05.2025 - 08.2025
Sales Associate
M Den
12.2024 - 01.2025
Business & Healthcare Management
Northwood University