Summary
Overview
Work History
Education
Skills
Timeline
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Owen Cox

Grayslake,United States

Summary

Dynamic professional with a proven track record in student engagement and problem-solving, demonstrated during my tenure at College of Lake County. Skilled in organizing campus tours and enhancing customer service, I effectively increased engagement and streamlined administrative processes. Expertise in digital communications and creative strategies, ensuring high-quality interactions and support for all stakeholders.

Overview

2
2
years of professional experience

Work History

Student Ambassador

College of Lake County
09.2021 - 12.2022
  • Answered questions from visitors and potential students about university life.
  • Led campus tours for prospective students every semester.
  • Collaborated with other departments to promote student engagement.
  • Assisted admissions office staff with administrative tasks such as data entry, mailings, and event planning to help streamline processes.
  • Increased student engagement by organizing and leading campus tours for prospective students and their families.
  • Distributed mail, filed documents, and answered telephone calls.
  • Enhanced university reputation by representing the institution at various events, including open houses and college fairs.
  • Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
  • Collaborated effectively with other student organizations to promote joint initiatives that benefited the entire campus community.
  • Increased awareness of campus resources, guiding students to support services when needed.

Maintenance Crew Member

Woodman's Food Market
09.2020 - 08.2021
  • Followed routine maintenance checklist.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Collaborated with other departments to address cross-functional maintenance needs effectively.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
  • Properly handled, transported, and disposed of recycled materials.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Positively engaged with customers and maintained professional appearance as company representative.

Education

Bachelor of Arts - Philosophy/Film

Loyola University of Chicago
Chicago, IL

Associate of Arts - Philosophy

College of Lake County
Grayslake, IL
05.2023

Skills

  • Student Engagement
  • Activity Planning
  • Customer service skills
  • Campus Tours
  • Initiative-taking
  • Event participation
  • Problem-Solving
  • Digital Communications

Timeline

Student Ambassador

College of Lake County
09.2021 - 12.2022

Maintenance Crew Member

Woodman's Food Market
09.2020 - 08.2021

Bachelor of Arts - Philosophy/Film

Loyola University of Chicago

Associate of Arts - Philosophy

College of Lake County

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