Owen Dillon
Holly ,MI
Summary
Skilled in general carpentry and customer relations, I've honed my craft at Talon Building & Maintenance LLC, mastering project management and problem-solving. My hands-on experience and dedication to quality craftsmanship have driven success in diverse environments, from construction sites to customer service, ensuring precision, efficiency, and client satisfaction.
Overview
6
6
years of professional experience
Work History
Carpenter Apprentice
Talon Building & Maintenance LLC
2022.06 - 2024.08
- Demonstrated commitment to quality craftsmanship by following plans and specifications accurately during each phase of construction.
- Apply problem solving abilities in changing and unplanned work environments.
- Collaborated with experienced carpenters to improve skillset through hands-on training and mentorship opportunities.
- Utilized hand and power tools to complete tasks with precision and efficiency, in a safe manor.
- Completed installations of building structures, complete remodels, decking, paint, flooring, ect.
- Assisted with customer communication, billing and accounting tasks using Quickbooks.
Customer Service, Loader Operator
Ron Dennis Supply
2018.05 - 2022.05
- Managed scheduling, and deliveries for the company.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Operated loaders in a variety of conditions, demonstrating adaptability alongside knowledgeable methods under challenging circumstances.
- Independently maintained a clean and organized showroom, office, and grounds through meticulous and customer oriented systems.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Warehouse Worker, Forklift Operator
Liquid Bidding
2019.11 - 2021.04
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
Education
High School Diploma -
Fenton Area Schools - Gear Up Academy
Fenton, MI05.2020
Skills
- General Carpentry
- Data Entry
- Customer Relations
- Project Management
- Attention to Detail
- Problem-Solving
- Client Relations
- Site Maintenance
Timeline
Carpenter Apprentice
Talon Building & Maintenance LLC
2022.06 - 2024.08
Warehouse Worker, Forklift Operator
Liquid Bidding
2019.11 - 2021.04
Customer Service, Loader Operator
Ron Dennis Supply
2018.05 - 2022.05
High School Diploma -
Fenton Area Schools - Gear Up Academy
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