Owen Emert
West Bloomfield,MI
Overview
3
3
years of professional experience
1
1
Certification
Work History
Head of Growth
Start Up
Remote, MI
01.2023 - 09.2023
- Assessed customer needs to provide assistance and information on product features.
- Assisted in setting up automated processes within a CRM system to improve customer experience.
- Integrated multiple systems into one unified CRM platform to streamline customer service operations.
Beach Manager
Westacres
West Bloomfield, MI
03.2021 - 09.2022
- Conducted regular inspections of the beach area to identify potential hazards or maintenance issues.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Advised management on ways to improve efficiency of operations at the beach.
Swim Instructor
Aquatots Swim Centre
Farmington, MI
12.2021 - 05.2022
- Created strategies to help meet needs of mentally and physically challenged swimmers.
- Supervised class participants and enforced safety rules and regulations to prevent injury.
- Enforced safety rules and procedures to minimize injuries.
- Built and established lasting relationships using encouragement and personal support.
Education
Bachelor of Arts - Computer Science
Adrian College
05.2026
BBA - Finance
Adrian College
05.2026
High School Diploma -
Walled Lake Northern High School
05.2022
Recruitment Chairman -
Sigma Alpha Epsilon
Computer Lab Tutor -
Computer Science Club
Skills
Programming
- Python and C
- Solidity
- HTML5 , CSS and Javascript
- MacOS and Windows Operating systems
Business
- Staff Management
- Operations Management
- SEO algorithms
- CRM proficiency
Languages
French
Limited
English
Full Professional
Certification
- Certified Lifeguard
- Trained in CPR
- Professional Python Certification
- Online CRM Certification
Timeline
Head of Growth
Start Up
01.2023 - 09.2023
Swim Instructor
Aquatots Swim Centre
12.2021 - 05.2022
Beach Manager
Westacres
03.2021 - 09.2022
Bachelor of Arts - Computer Science
Adrian College
BBA - Finance
Adrian College
High School Diploma -
Walled Lake Northern High School
Recruitment Chairman -
Sigma Alpha Epsilon
Computer Lab Tutor -
Computer Science Club
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