Owen Engel
Sullivan,WI
Summary
Dynamic ASE Master Certified Automotive Technician with extensive experience at The Garage, excelling in diagnostics and engine repair. Proven track record of enhancing vehicle performance and customer satisfaction through effective troubleshooting and exceptional communication skills. Recognized for improving repair turnaround times and implementing preventative maintenance programs, significantly reducing unexpected breakdowns.
Overview
9
9
years of professional experience
Work History
Mechanic
The Garage
Sullivan, WI
11.2024 - Current
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished parts.
- Trained new mechanics in diagnostic techniques, raising overall skill level of team.
- Improved engine performance with advanced tuning and modifications.
- Contributed to revenue growth by upselling additional services when appropriate.
- Diagnosed complex engine issues to restore vehicle performance, ensuring customer satisfaction.
- Resolved electrical issues to enhance vehicle functionality and user experience.
- Customized vehicles according to client specifications, enhancing their overall satisfaction.
- Achieved significant cost savings by negotiating better terms with parts suppliers.
- Assisted in development of predictive maintenance program, reducing unexpected breakdowns.
- Streamlined appointment scheduling process, making it easier for customers to obtain service.
- Boosted customer loyalty by providing detailed explanations of repairs and maintenance suggestions.
- Enhanced workshop safety with implementation of standardized procedures and regular safety drills.
- Optimized workshop layout for improved efficiency, reducing time vehicles spent in repair.
- Reduced downtime for clients, swiftly identifying and addressing mechanical faults.
- Led team to improve repair turnaround times, coordinating tasks to ensure efficient workflow.
- Enhanced team morale and productivity by establishing positive work environment.
- Increased vehicle reliability by conducting regular maintenance and thorough inspections.
- Participated in ongoing training programs to stay current on industry trends and best practices.
- Calculated costs of materials and labor to prepair detailed repair estimates.
- Increased tire lifespan by accurately aligning wheels, balancing tires, and performing rotations as needed.
- Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.
- Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
- Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
- Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Repaired engine and transmission components to rebuild engine and enhance vitality.
- Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
Mechanical Technician
Smith Automotive Services.
Eden, WI
09.2021 - 10.2024
- Resolved mechanical issues using both technical and manual skills.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Monitored equipment performance to confirm proper and efficient function.
- Identified mechanical problems and determined best solutions for correction.
- Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
- Ensured safe working environment through strict adherence to safety protocols and guidelines.
- Followed guidelines while performing maintenance and repairs to prevent work-related injuries.
- Read and interpreted technical drawings and schematics to understand equipment design and proper maintenance.
- Utilized varied tools and equipment to test and troubleshoot mechanical systems.
General Laborer
Caden's Kennel and Hunt Club
Campbellsport, WI
05.2016 - 07.2021
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Notified supervisors of defective equipment or material.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Performed quality checks on products and materials to identify any defects.
- Operated heavy equipment safely to transport materials and complete tasks as required.
- Provided maintenance for construction equipment.
- Cleaned and maintained tools, equipment and worksites.
- Loaded and unloaded materials onto trucks and trailers.
- Used variety of hand and power tools to complete tasks.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Provided labor support to carpenters, masons and other skilled trades.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
Education
High School Diploma - General Studies
Campbellsport High School
Campbellsport, WI05.2022
Skills
- ASE Master Certified Automotive Technician
- Troubleshooting skills
- Maintenance and repairs
- Hand and power tools
- Troubleshooting
- Engine repair
- Preventive Maintenance
- Brake systems
- Heavy equipment repair
- Mechanical systems
- Tire services
- Diagnostics
- Auto and engine repair
- Welding and fabrication
- Belt and hose replacements
- Gasket and seal replacements
Timeline
Mechanic
The Garage
11.2024 - Current
Mechanical Technician
Smith Automotive Services.
09.2021 - 10.2024
General Laborer
Caden's Kennel and Hunt Club
05.2016 - 07.2021
High School Diploma - General Studies
Campbellsport High School