Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Receptionist

Owen Gilbert

Wells Tannery,PA

Summary

Detail-oriented risk management specialist well-versed in operational analysis and reporting. Brings advanced understanding of market conditions and trends, risk mitigation strategies and decision-making. Adept at working effectively unsupervised and quickly mastering new skills. Expert in diverse statistical analyses techniques. Strong worth ethic, adaptability and exceptional interpersonal skills.

Overview

2
2
years of professional experience

Work History

IT Consultant

FDM Group
07.2021 - 11.2023
  • Led a team as the product owner for the Consultant Service Portal project which aimed to create a web application to streamline the process of tracking special training, support tickets, user management and attendance for the FDM Academy.
  • Conducted regular meetings with my team as well as external stakeholders to ensure full transparency with the work that's being performed on the project.
  • Developed a user guide encompassing all functions of the application in an easy to understand step by step format.
  • Resolved and documented any risks/issues that arose with the project while consulting leadership and fellow team members.
  • Compiled and submitted regular reports to update senior management on operations and progress.
  • Analyzed client's current system infrastructure and identified opportunities for improvement.

Compliance and Operational Risk Specialist

Bank of America (Contracted by FDM Group)
11.2021 - 08.2023
  • Operated in the Horizontal Data Loss Prevention team providing second-line oversight over the enterprise front-line units (FLUs).
  • Generated reports to track performance metrics of each respective line of business.
  • Performed targeted risk assessments, monitoring, and metric data analysis.
  • Analyzed and synthesized enterprise data to identify areas for improvement and provide solutions for decision-makers in making necessary changes.
  • Monitored compliance of information security processes as well as ensured proper remediation of control metric violations.
  • Utilized document management systems to organize company files, keeping up-to-date and easily accessible data for audit review.

Education

Bachelor of Science - Information Sciences And Technology

Penn State University
08.2020

Skills

  • Problem Solving
  • Leadership
  • Compliance Monitoring
  • Risk Mitigation
  • Data Analysis
  • Presentation Skills
  • Project Management
  • Technical Knowledge

References

References available upon request.

Timeline

Compliance and Operational Risk Specialist

Bank of America (Contracted by FDM Group)
11.2021 - 08.2023

IT Consultant

FDM Group
07.2021 - 11.2023

Bachelor of Science - Information Sciences And Technology

Penn State University
Owen Gilbert