OWEN GOLDFOND
Fort Lauderdale,Florida
Summary
- Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
- Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
- Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
Chic-Fil-A
01.2024 - Current
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Supervised ongoing daily production phases.
- Coordinated project workflows for departments.
- Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
FRONT OF HOUSE MANAGER
FUZZYS TACO SHOP
11.2022 - Current
- Conducted regular quality assurance audits to ensure high standards of customer service
- Monitored customer feedback and complaints and delivered prompt and satisfactory resolutions
- Ensured all safety and sanitation regulations were followed in accordance with state and local health regulations
- Created innovative training programs for new employees in order to ensure a smooth transition into their roles
- Processed payments from customers using various payment methods
SUMMER SCHOOL ASSISTANT
NORTH ANDREWS GARDEN ELEMENTARY
06.2022 - 08.2022
- Investigated and resolved complaints regarding food quality, service or accommodations
- Implemented systems and procedures to facilitate smooth functioning of overall operations and enhance operational efficiency
- Performed basic maintenance duties such as cleaning classrooms or organizing supplies when necessary
- Facilitated small group discussions among students on various topics related to their coursework
- Intervened promptly whenever conflicts arose between students or staff members in order to maintain order in the classroom setting
- Organized recreational activities for students outside of regular class time in an effort to promote team building exercises
- Greeted parents and guardians upon arrival at summer school events and provided them with important information regarding their child's progress
- Monitored student work closely during summer school sessions in order to identify areas where additional instruction was required
Education
HIGH SCHOOL DIPLOMA -
FORT LAUDERDALE HIGH SCHOOL
06.2026
Skills
- Schedule Management
- Inventory Control
- Customer-Oriented
- Employee Training
- Conflict resolution techniques
- Inventory control and record keeping
- Safety awareness
- Staff Development
- Staff Management
- Schedule oversight
- Staff Motivation
- Consulting
- Workplace Safety
Community Service
CLEANING CREW MEMBER, BEACH CLEAN UP, Fort Lauderdale, Florida, 01/01/22, Present, Maintained high standards of cleanliness throughout all assigned areas on a daily basis., Helped pick up and litter or trash on the beach
References
References available upon request
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Shift Supervisor
Chic-Fil-A
01.2024 - Current
FRONT OF HOUSE MANAGER
FUZZYS TACO SHOP
11.2022 - Current
SUMMER SCHOOL ASSISTANT
NORTH ANDREWS GARDEN ELEMENTARY
06.2022 - 08.2022
HIGH SCHOOL DIPLOMA -
FORT LAUDERDALE HIGH SCHOOL
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