Owen Gosule
Aliquippa,PA
Summary
Hardworking professional with background assisting administrative and sales positions. Skilled at engaging with customers, understanding needs, and persuasively promoting products. Eager to turn customer-facing experience and marketing education into organizational opportunity.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Project Manager
Elite Media Installations
Pittsburgh, PA
03.2024 - Current
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Managed multiple projects with competing deadlines simultaneously.
- Provided guidance to team members regarding tasks assigned to them.
Delivery Driver
Fed Ex Ground
Pittsburgh, PA
07.2023 - 03.2024
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Verified accuracy of items loaded onto truck against shipping documents.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Kitchen Manager
Frog & Firkin
Tucson, AZ
07.2022 - 02.2023
- Developed and implemented kitchen policies, procedures and quality standards.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
Sales Executive
Jos. A. Bank
Hingham, MA
10.2016 - 08.2019
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Cultivated relationships with existing customers to encourage repeat business.
- Trained junior sales staff on techniques for improving customer service experience.
- Sourced new sales opportunities through inbound lead follow-up.
- Contacted current and potential clients to promote products and services.
- Adjusted sales techniques based on interactions and feedback from customers and peers.
- Trained and mentored junior sales representatives and team members.
- Enhanced product knowledge through continuous learning and professional development activities.
- Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
Sales Associate
Buckle
Tucson, AZ
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
Key Holder
DXL, Destination XL
Tucson, AZ
- Ensured store was opened and closed in a timely manner according to company policies.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Assisted customers with product selection and resolving complaints.
- Reconciled daily sales receipts against cash drawer for accuracy.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Verified accuracy of register tills at beginning and end of shift.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Replenished merchandise displays throughout the store as needed.
- Enforced safety regulations within the store environment to protect both employees and customers.
Education
Bachelor of Science - Marketing
Robert Morris University
Coraopolis, PA05-2026
Bachelor of Science - Environmental Science
Univeristy of Arizona
Tucson, AZHigh School Diploma -
Hanover High School
Hanover, MA05-2018
Skills
- Project development
- Work flow planning
- Project tracking
- Feasibility analysis
- Workforce training
- Promotional support
- Meeting deadlines
Affiliations
- I am a certified tennis instructor.
- Enjoys hobbies such as exercise, tennis, football, and cooking.
- Currently competes in competitive martial arts tournaments, and assists in beginner classes when appropriate.
Accomplishments
- As a sailor, I was the youngest recipient of the Commodores Cup which was awarded to me by Black Rock Yacht Club.
- I competed in 2014 Tae Kwon Do national tournament in which I took 2nd place in my division.
- At 17, I was the youngest Sale Executive in my Jos. A. Bank region.
Certification
- Pursuing a Sales Certificate at Robert Morris University along with a Marketing Degree.
References
References available upon request.
Timeline
Project Manager
Elite Media Installations
03.2024 - Current
Delivery Driver
Fed Ex Ground
07.2023 - 03.2024
Kitchen Manager
Frog & Firkin
07.2022 - 02.2023
Sales Executive
Jos. A. Bank
10.2016 - 08.2019
- Pursuing a Sales Certificate at Robert Morris University along with a Marketing Degree.
Sales Associate
Buckle
Key Holder
DXL, Destination XL
Bachelor of Science - Marketing
Robert Morris University
Bachelor of Science - Environmental Science
Univeristy of Arizona
High School Diploma -
Hanover High School
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