Owen Gunter
Austin
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Server
Chili's Restaurant
Austin
06.2025 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Took orders accurately and communicated special requests to the kitchen staff.
- Assisted in setting up dining areas for breakfast, lunch, and dinner services.
- Maintained cleanliness of tables and dining areas throughout service shifts.
- Collaborated with team members to ensure efficient table turnover during busy hours.
- Handled cash and processed payments using point-of-sale systems effectively.
- Resolved customer complaints promptly to enhance guest satisfaction and experience.
- Followed food safety guidelines to ensure quality standards were consistently met.
Food Runner
Plucker Wing Bar
Austin
08.2023 - 01.2025
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured that all orders were correct before leaving the kitchen area.
- Organized food orders and ensured accuracy of items served to customers.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Removed dishes and glasses from tables for cleaning.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Responded promptly to customer inquiries and requests for additional items or services.
- Checked all dishes before delivering them to ensure quality standards were met.
- Assisted servers in setting up tables for guests.
- Greeted and welcomed customers as they arrived at the restaurant.
- Provided assistance with clearing plates from tables after meals were completed.
- Communicated with chefs regarding potential menu changes or specials for the day.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Transferred supplies and ingredients between storage and kitchen areas by hand or cart.
- Replenished water glasses, bread baskets, condiments and other necessities during meal service.
- Collaborated with management team on ways to improve service levels within the restaurant.
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
- Informed servers of any special dietary needs or allergies communicated by customers.
Lifeguard
Circle C Homeowner's Association
Austin
04.2021 - 07.2023
Education
James Bowie Highschool
Austin, txSkills
- Positive and professional
- Item promotion
- Positive guest interactions
- Responsible beverage service
- Strong work ethic
- Table setting
- Multitasking and organization
- Food safety oversight
- Liquor, wine, and food service
- Special dietary requirements
- Menu item recommendation
- Food and beverage pairings
- Performance improvement
- Beverage preparation
- Cleanliness standards
- Guest engagement
- Table resetting
- Ordering procedures
- Hospitality service expertise
- Menu design
- Table setting arrangements
- Task prioritization
- Wine service
Certification
- Food handlers license
- Tabc license
Timeline
Server
Chili's Restaurant
06.2025 - Current
Food Runner
Plucker Wing Bar
08.2023 - 01.2025
Lifeguard
Circle C Homeowner's Association
04.2021 - 07.2023
James Bowie Highschool