Owen Hardy
Sahuarita,AZ
Summary
6 years as a Command Staff Safety and Training Officer, Reno Fire Department, Reno Nevada.
25 years experience as an emergency responder including both emergency and non-emergency interactions with the public in accordance with the Reno Fire Department motto of Pride in Service. Confidential reports and records per HIPPA regulations placed into database assuring privacy for citizens. Prepared and conducted employee evaluations, assuring privacy for employees. Kept extensive records and data which I then developed into Policies and Procedures as department needs were ever growing. Followed and trained others on OSHA regulations as pertained to department operations.
Hold certifications from the National Fire Academy, Department of Homeland Security, as well as the State of Nevada.
Certified by the American Heart Association in CPR, Basic Life Support and AED.
Supervised groups of people from groups of 3 to 63 as rank advancement required in all hazard situations. Director of six fire academies, making retention recommendations to the Training Chief and Fire Chief.
Enhanced fire department relations with other city departments, as well as external stakeholders by chairing meetings and overseeing training and projects.
Overview
28
28
years of professional experience
50
50
Certifications
Work History
Patient Care Technician, ICU
Northwest Medical Center- Houghton
05.2023 - 03.2024
- Enhanced patient comfort by providing compassionate care, addressing concerns, and maintaining open communication.
- Assisted nursing staff in administering medications, monitoring vital signs, and updating electronic health records for accurate documentation.
- Improved ICU efficiency by promptly responding to call lights and coordinating patient needs with medical staff.
- Supported patients during recovery periods with proper positioning techniques, wound care, and hygiene assistance.
- Contributed to a positive ICU environment by collaborating effectively with interdisciplinary team members on patient care plans.
- Ensured patient safety through close observation, fall prevention measures, and adherence to infection control protocols.
- Facilitated seamless shift transitions by accurately reporting patient status and progress to incoming healthcare professionals.
- Aided in the stabilization of critical patients with emergency interventions such as CPR or AED usage under supervision of RNs or physicians.
- Maintained a clean and organized work area by performing routine equipment checks, restocking supplies, and sanitizing surfaces as needed.
- Utilized strong problem-solving skills to address unforeseen challenges or complications that arose during daily tasks efficiently under pressure.
- Exemplified professionalism when interacting with patients'' families regarding updates on medical conditions while respecting privacy boundaries set forth by HIPAA regulations.
- Advanced patient outcomes by accurately recording data for quality improvement initiatives in the ICU department.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained accurate patient charts and medical records.
Training Officer-Safety Officer
City Of Reno Fire Department
10.1995 - 05.2019
- Enhanced employee performance by designing and delivering engaging training programs tailored to individual needs.
- Improved overall company productivity by identifying skills gaps and addressing them with targeted training solutions.
- Streamlined the onboarding process for new hires, ensuring a smooth transition into their roles with comprehensive orientation sessions.
- Developed strong relationships with department managers to align training initiatives with business goals and priorities.
- Provided coaching and mentoring to employees.
- Created and oversaw fire ground training programs for operations.
- Improved workplace safety by conducting thorough risk assessments and implementing necessary control measures.
- Reduced accident rates with consistent monitoring of employee compliance to safety protocols.
- Ensured adherence to OSHA regulations, leading to a safer work environment for all employees.
- Promoted a culture of safety through engaging workshops and training sessions for employees on various topics such as hazard identification, PPE usage, and incident reporting.
- Investigated incidents thoroughly, identifying root causes and implementing preventive measures accordingly.
- Maintained accurate records of all completed trainings, ensuring compliance with industry regulations and standards.
- Collaborated with subject matter experts to develop relevant training materials that addressed specific organizational challenges.
- Balanced multiple responsibilities simultaneously in a fast-paced environment, prioritizing tasks effectively to meet deadlines without sacrificing quality of workmanship or attention to detail.
- Facilitated open communication channels between the trainees and instructors leading to a more cohesive learning experience.
- Supported career advancement for employees through personalized coaching and mentoring sessions.
- Incorporated real-world scenarios and case studies into lessons plans for increased contextual relevance.
- Championed a culture of learning and development within the organization, promoting continuous growth and improvement for all employees.
Education
Vocational - Firefighter Academy
Santa Rosa Junior College
Santa Rosa, CAVocational - Emergency Medical Technician
Truckee Meadows Community College
Reno, NVNo Degree - Fire Science
Pima Community College
Tucson, AZ06.2026
Skills
- Conflict Resolution Strategies
- Professionalism and Ethics
- Medical Terminology Familiarity
- Team Collaboration Aptitude
- Emergency Response
- Information Protection
- Data Collection
- High level of autonomy
- Attention to Detail
- Self-Driven and Motivated
- Strong Work Ethic
- Staff Performance Evaluation
- Public Education
- Fire Response Team Direction
- Emergency Medical Care
- Firefighting Techniques Expertise
- Records Management Systems
- Local Government
- Staff Development
- Scene Assessments
Accomplishments
Rose through the ranks from Recruit to Firefighter, then Driver/Operator to Fire Company Captain, Training Captain and Command Staff Safety Officer.
Certified Fire Instructor, developed training curriculum, Handled SMEs, data entry, record keeping Maintained training records.
Director of six Fire academies, overseeing instructor cadre. Making retention recommendations to the Training Chief and Fire Chief.
Worked with and Enhanced fire department relations with other city departments, as well as external stakeholders. Chaired Meetings w/ State, Federal local partners.
Attended many Conferences classes to evaluate and bring home enhancements to the department and for personal development.
Awarded for conduct above and beyond the call of duty for Heroism, notably by Nevada’s two US Senators and the State’s US Congressman.
Certification
Engine and Truck officer 1,2
Command staff member
Incident Commander
Division Supervisor
Incident Commander
Incident Safety Officer
HazMat Safety Officer
Fire instructor
Training Officer
Many additional Certifications
Timeline
Patient Care Technician, ICU
Northwest Medical Center- Houghton
05.2023 - 03.2024
Training Officer-Safety Officer
City Of Reno Fire Department
10.1995 - 05.2019
Vocational - Firefighter Academy
Santa Rosa Junior College
Vocational - Emergency Medical Technician
Truckee Meadows Community College
No Degree - Fire Science
Pima Community College
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