Hardworking and passionate job seeker with strong organizational skills eager to secure intern-level Finance and/or Sports Industry position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Ralph Engelstad Arena
Grand Forks, ND
11.2023 - Current
Answered questions about store policies and addressed customer concerns.
Increased sales revenue through effective product recommendations tailored to individual customers.
Engaged in friendly conversation with customer to better uncover individual needs.
Monitored customers for signs of security concerns and escalated issues to management.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Managed cash register after end of shift to balance and record accurate transactions.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Account Manager
MODE Transportation
Plymouth, MN
09.2021 - 08.2023
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Stayed current on company offerings and industry trends.
Improved overall team productivity by implementing best practices in organization and time management.
Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Retail Sales Associate
All Seasons Sports
Delano, MN
07.2020 - 08.2021
Answered questions about store policies and addressed customer concerns.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Increased sales revenue through effective product recommendations tailored to individual customers.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Listened to customer needs and desires to identify and recommend optimal products.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Cook
Dairy Queen Grill & Chill
Delano, MN
06.2019 - 03.2020
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Kept kitchen clean and organized by performing daily maintenance tasks.
Streamlined kitchen operations with effective communication and collaboration among team members.
Prepared meals efficiently under time constraints for timely service during peak hours.
Education
BBA - Finance
University of North Dakota
Grand Forks, ND
05.2025
BBA - Finance
North Dakota State University
Fargo, ND
High School Diploma -
Delano Senior High School
Delano, MN
06.2021
Skills
Sales expertise
Merchandise Recommendations
Organization
Information Analysis
Performance Tracking
Trend forecasting
Account servicing skills
Networking skills
Data Analytics
Goal-Oriented
Operations
Account Management
Timeline
Retail Sales Associate
Ralph Engelstad Arena
11.2023 - Current
Account Manager
MODE Transportation
09.2021 - 08.2023
Retail Sales Associate
All Seasons Sports
07.2020 - 08.2021
Cook
Dairy Queen Grill & Chill
06.2019 - 03.2020
BBA - Finance
University of North Dakota
BBA - Finance
North Dakota State University
High School Diploma -
Delano Senior High School
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