Owen Hargarten
Grand Forks,ND
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure intern-level Finance and/or Sports Industry position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Ralph Engelstad Arena
Grand Forks, ND
11.2023 - Current
- Answered questions about store policies and addressed customer concerns.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Monitored customers for signs of security concerns and escalated issues to management.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Managed cash register after end of shift to balance and record accurate transactions.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Account Manager
MODE Transportation
Plymouth, MN
09.2021 - 08.2023
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Stayed current on company offerings and industry trends.
- Improved overall team productivity by implementing best practices in organization and time management.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Retail Sales Associate
All Seasons Sports
Delano, MN
07.2020 - 08.2021
- Answered questions about store policies and addressed customer concerns.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to customer needs and desires to identify and recommend optimal products.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Cook
Dairy Queen Grill & Chill
Delano, MN
06.2019 - 03.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Education
BBA - Finance
University of North Dakota
Grand Forks, ND05.2025
BBA - Finance
North Dakota State University
Fargo, NDHigh School Diploma -
Delano Senior High School
Delano, MN06.2021
Skills
- Sales expertise
- Merchandise Recommendations
- Organization
- Information Analysis
- Performance Tracking
- Trend forecasting
- Account servicing skills
- Networking skills
- Data Analytics
- Goal-Oriented
- Operations
- Account Management
Timeline
Retail Sales Associate
Ralph Engelstad Arena
11.2023 - Current
Account Manager
MODE Transportation
09.2021 - 08.2023
Retail Sales Associate
All Seasons Sports
07.2020 - 08.2021
Cook
Dairy Queen Grill & Chill
06.2019 - 03.2020
BBA - Finance
University of North Dakota
BBA - Finance
North Dakota State University
High School Diploma -
Delano Senior High School
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