Summary
Work History
Education
Skills
Timeline
Generic

Owen Heffner

Rockwall,TX

Summary

Driven Technician with a proven track record at Total Garage Solutions, enhancing customer satisfaction through expert troubleshooting and rapid repair solutions. Excelled in a team environment by training peers and maintaining safety protocols. Skilled in mechanical diagnostics and customer service, demonstrating a keen attention to detail and a commitment to quality control.

Work History

Technician

Total Garage Solutions
Rockwall, TX
04.2024 - 08.2024
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

Education

Diploma - Business Management

Rockwall Heath High School
Rockwall, TX
01.2022

Skills

  • Attention to Detail
  • Customer Service
  • Works Well Under Pressure
  • Multitasking and Organization
  • Power Tools and Equipment
  • Troubleshooting
  • Quality Control
  • Installation and Repair
  • Mechanical Knowledge
  • Work Planning and Prioritization
  • Deadline-oriented
  • Team Training
  • Relationship Building

Timeline

Technician

Total Garage Solutions
04.2024 - 08.2024

Diploma - Business Management

Rockwall Heath High School
Owen Heffner