Owen Hoppe
Milwaukee,WI
Summary
A reliable individual experienced in responding to emergency situations, conducting investigations, and implementing safety protocols. Has a proven ability to work effectively with local law enforcement and other security personnel. Has the ability to learn and adapt very quickly, and is committed to ensuring the safety of all individuals or products that are under their supervision. Focused professional with 3.5 years of work experience and proven knowledge of electronic surveillance and emergency preparedness. Aiming to leverage these abilities to successfully fill a Loss Prevention/Security Management/Law Enforcement role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
SECURITY SUPERVISOR/OFFICER
GardaWorld Security
12.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises by foot.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
FLOOR TECHNICIAN
ABM Industries
08.2022 - 12.2022
- Used spray bottles, mops and rags to clean walls, windows and other surfaces.
- Gathered and disposed of trash and waste materials using specified bags or containers.
- Removed stains from variety of flooring surfaces using chemicals and cleaning solutions.
- Utilized floor scrubbers to clean up spills or stains.
- Notified managers concerning need for major repairs.
- Thoroughly cleaned multiple bathrooms located in the building.
SECURITY OFFICER/SUPERVISOR
GardaWorld Security
02.2022 - 08.2022
- Investigated suspicious activity or possessions to safeguard assets and protect employees and guests
- Patrolled premises regularly to maintain order and establish security presence
- Prepared detailed reports of security incidents and investigations
- Responded to alarms by investigating and assessing situation
- Provided personal escorts to personnel and visitors upon request
- Checked surveillance cameras to identify disruptions or acts that violated Company Policies
- Patrolled premises regularly to maintain order and establish security presence.
SECURITY OFFICER
Securitas Security Services
12.2021 - 02.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
FRONT LINE CASHIER
Sam's Club
09.2021 - 11.2021
- Kept checkout area clean and tidy by organizing shelves and wiping down belt.
- Assisted customers by providing information and resolving complaints.
- Stocked and replenished merchandise according to store merchandising layouts.
- Used the point of sale system to accurately complete transactions.
- Remained aware of surroundings and secured cash to minimize loss potential.
LANDSCAPER/LABORER
Affordable Landscaping
12.2020 - 08.2021
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Operated landscaping equipment with focus on safety and machine longevity.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
SCHOOL CAFETERIA WORKER
Wisconsin Lutheran College
08.2020 - 11.2020
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.
- Cleaned and sanitized surfaces, tools and equipment.
- Prepared ingredients and recipe components ahead of time.
- Provided exemplary service to students, staff and visitors.
- Served food according to temperature, safety and presentation guidelines.
CUSTODIAL MAINTENANCE WORKER
Sam's Club
04.2020 - 08.2020
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Maintained floor cleaning and waxing equipment.
Education
SOME COLLEGE - BIOLOGY/PSYCHOLOGY
Wisconsin Lutheran College
Milwaukee, WIHigh School Diploma -
California Lutheran High School
Wildomar05.2020
Skills
- Security Team Leadership
- Staff Management
- Safety Violations
- Crisis Situations
- Asset Protection
- Employee Interaction
- Information Gathering
- Skilled in Conflict Resolution
- Security Officer Training
- Investigative Procedures
References
- Matthew Dobrzynski - Former Account Manager/Current Branch Manager, GardaWorld Security Services - 414.567.8442
- Tony Brozek - Loss Prevention Specialist at Amazon MKE2 - 847.505.9753
- Katy Kaiser - Learning Ambassador (Tier 3 Amazon Associate) at Amazon MKE2 - 414.530.8758
- Lee Russell - Owner of Affordable Lawn Care - 707.718.4980
Certification
- CPR/First Aid/AED Certified
Timeline
SECURITY SUPERVISOR/OFFICER
GardaWorld Security
12.2022 - Current
FLOOR TECHNICIAN
ABM Industries
08.2022 - 12.2022
SECURITY OFFICER/SUPERVISOR
GardaWorld Security
02.2022 - 08.2022
SECURITY OFFICER
Securitas Security Services
12.2021 - 02.2022
FRONT LINE CASHIER
Sam's Club
09.2021 - 11.2021
LANDSCAPER/LABORER
Affordable Landscaping
12.2020 - 08.2021
SCHOOL CAFETERIA WORKER
Wisconsin Lutheran College
08.2020 - 11.2020
CUSTODIAL MAINTENANCE WORKER
Sam's Club
04.2020 - 08.2020
SOME COLLEGE - BIOLOGY/PSYCHOLOGY
Wisconsin Lutheran College
High School Diploma -
California Lutheran High School
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