Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Owen Hyland

West Hartford,CT

Summary

Dependable employee successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional proficient in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

5
5
years of professional experience

Work History

Camp Counselor

Town Of West Hartford
06.2018 - 08.2021
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.

Substitute Teacher

West Hartford Public Schools
12.2021 - 06.2022
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Supervised lunchroom and recess activities.

Food Runner/Expeditor

Max Burger
06.2020 - Current
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Collaborated well with other food runners to deliver orders accurately.
  • Cleaned and sanitized food preparation and serving areas.
  • Greeted customers and provided outstanding customer service.

Education

High School Diploma -

Conard High School
West Hartford, CT
06.2018

Bachelor of Arts - Communications

University of Massachusetts Amherst
Amherst, MA
05.2023

Skills

  • Meal Monitoring
  • Proper Storage Procedures
  • Customer Service
  • Guest Relations
  • Valid Driver's License
  • Group and Individual Instruction
  • Group Leadership
  • Problem Resolution
  • Effective Communication

Languages

Spanish
Limited Working

Timeline

Substitute Teacher

West Hartford Public Schools
12.2021 - 06.2022

Food Runner/Expeditor

Max Burger
06.2020 - Current

Camp Counselor

Town Of West Hartford
06.2018 - 08.2021

High School Diploma -

Conard High School

Bachelor of Arts - Communications

University of Massachusetts Amherst
Owen Hyland