Owen Hyland
West Hartford,CT
Summary
Dependable employee successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional proficient in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Camp Counselor
Town Of West Hartford
2018.06 - 2021.08
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Substitute Teacher
West Hartford Public Schools
2021.12 - 2022.06
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised lunchroom and recess activities.
Food Runner/Expeditor
Max Burger
2020.06 - Current
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Greeted customers and provided outstanding customer service.
Education
High School Diploma -
Conard High School
West Hartford, CT06.2018
Bachelor of Arts - Communications
University of Massachusetts Amherst
Amherst, MA05.2023
Skills
- Meal Monitoring
- Proper Storage Procedures
- Customer Service
- Guest Relations
- Valid Driver's License
- Group and Individual Instruction
- Group Leadership
- Problem Resolution
- Effective Communication
Languages
Spanish
Limited Working
Timeline
Substitute Teacher
West Hartford Public Schools
2021.12 - 2022.06
Food Runner/Expeditor
Max Burger
2020.06 - Current
Camp Counselor
Town Of West Hartford
2018.06 - 2021.08
High School Diploma -
Conard High School
Bachelor of Arts - Communications
University of Massachusetts Amherst
Similar Profiles
Christopher SquillanteChristopher Squillante
Public Works Crew Leader at Town Of West HartfordPublic Works Crew Leader at Town Of West Hartford
Alexander McGinnisAlexander McGinnis
Intern at West Hartford Democratic Town CommitteeIntern at West Hartford Democratic Town Committee
Savion SantiagoSavion Santiago
Street Maintainer at Town of East HartfordStreet Maintainer at Town of East Hartford