Strategically-minded Chief Operating Officer known for unparalleled productivity and efficiency in task completion. Possess specialized skills in operational strategy, process optimization, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless organizational operations and fostering collaborative work environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Chief Operating Officer
ALL NET, LLC
Las Vegas, NV
01.2018 - Current
Developed and implemented strategies to increase operational efficiency.
Maintained a positive work environment by resolving employee disputes promptly.
Built relationships with external stakeholders such as investors, partners.
Monitored performance metrics to ensure quality standards are met.
Created annual budgets and monitored expenses against budget goals.
Reviewed policies and procedures to ensure compliance with applicable regulations.
Established key performance indicators for measuring success.
Directed the daily operations of multiple departments across the organization.
Led organizational development changes, enabling organization to better respond and adapt to industry and market changes.
Hired, trained, evaluated and retained high-performing, effective and diverse team embodying organizational culture.
Chief Financial Officer
Helix Enterprises, Inc.
Lanham, MD
03.2013 - 12.2017
Negotiated contracts with vendors, suppliers, customers, ensuring best value for company resources.
Worked closely with operations teams to ensure accurate cost accounting practices are followed.
Evaluated internal controls over financial reporting processes and ensured compliance with applicable laws and regulations.
Prepared annual budget plans, quarterly forecasts, and monthly closing activities.
Oversaw the development and implementation of systems for tracking financial performance metrics.
Collaborated with senior management to develop long-term business objectives and plans.
Analyzed financial data to identify trends and recommend solutions for improvement.
VP of Sales and Business Development
National Community Reinvestment Coalition (NCRC)
Washington, DC
01.2005 - 01.2013
Organized large scale events such as trade shows and conferences aimed at increasing brand awareness.
Implemented innovative solutions to streamline processes related to lead generation, opportunity qualification, proposal creation, deal closure and post-sale follow up.
Created business development opportunities by establishing relationships with key stakeholders within target accounts.
Analyzed customer data to uncover areas for improvement in product offerings or customer experience delivery.
Built strong relationships with partners to drive incremental revenue growth through joint solutions.
Conducted industry research to identify trends and competitive threats and opportunities.
Developed performance metrics to measure success of sales activities and optimize operations accordingly.
Recruited account managers based on criteria agreed upon by senior management for seamless corporate consistency.
Coached, developed and motivated team to achieve revenue goals.
Education
MBA -
UMGC
Adelphi, MD
12-2021
Bachelor of Science - Chemistry
York College of The City University of New York
Jamaica, NY
09-1993
Skills
Operations Oversight
Strategic Planning
Business Forecasting
Planning and execution
Business Analysis
Financial Oversight
Financial Management
Policy Development
Process Improvement
Certification
Tuck School of Business, Dartmouth, Mastering The Supply Chain
Tuck School of Business, Growing Small businesses to Scale
Tuck School of Business, Implementing a System for High Quality Services