Summary
Overview
Work History
Education
Skills
Timeline

Owen Keener

Trappe,MD

Summary

Proven Pool Technician with a track record of enhancing customer satisfaction and maintaining high safety standards at Kustom Scapes & Pools. Skilled in pump maintenance and adept at fostering professional relationships, I significantly improved operational efficiency. Specialize in algae treatment and excel in team collaboration, ensuring optimal pool conditions and client trust.

Overview

6
6
years of professional experience

Work History

Pool Technician

Kustom Scapes & Pools
01.2024 - Current
  • Inspected pool equipment and verified proper functionality to maintain safety standards.
  • Tested and balanced pool water to maintain safe and healthy swimming environment.
  • Ensured client retention with consistent delivery of high-quality pool maintenance services.
  • Conducted pool safety inspections and reported unresolved issues immediately.
  • Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
  • Assisted new team members in learning proper techniques for various maintenance tasks, contributing to their professional development.
  • Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
  • Accommodated diverse client requests by providing customized solutions tailored to their individual needs.
  • Demonstrated courtesy, respect and professionalism to promote company values and customer care.
  • Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
  • Educated customers in proper pool operation and maintenance.
  • Contributed to a positive work environment by collaborating effectively with colleagues on shared projects or tasks.
  • Maintained safe swimming environments through thorough inspections of pool facilities and equipment.
  • Adjusted filter to circulate and remove small debris and foreign matter suspended in pool.
  • Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
  • Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
  • Maintained clean, safe and appropriately stocked company vehicle.
  • Increased operational efficiency by maintaining an organized inventory of chemicals, tools, and equipment needed for various tasks.
  • Worked with diverse types of weather and ground conditions.
  • Performed seasonal opening and closing procedures for outdoor pools to ensure optimal functionality throughout the year.
  • Enhanced customer satisfaction by promptly addressing and resolving any pool-related issues or concerns.
  • Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
  • Prevented health hazards by identifying potential risks during routine inspections and taking corrective action as needed.
  • Completed timely repair projects to minimize downtime for clients'' pools and spas.
  • Stamped grommets into canvas using mallets and punches or eyelet machines.

Pool Technician

Clearwater Pools and Spas
05.2019 - 01.2024
  • Inspected pool equipment and verified proper functionality to maintain safety standards.
  • Tested and balanced pool water to maintain safe and healthy swimming environment.
  • Ensured client retention with consistent delivery of high-quality pool maintenance services.
  • Conducted pool safety inspections and reported unresolved issues immediately.
  • Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
  • Assisted new team members in learning proper techniques for various maintenance tasks, contributing to their professional development.
  • Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
  • Accommodated diverse client requests by providing customized solutions tailored to their individual needs.
  • Demonstrated courtesy, respect and professionalism to promote company values and customer care.
  • Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
  • Educated customers in proper pool operation and maintenance.
  • Contributed to a positive work environment by collaborating effectively with colleagues on shared projects or tasks.
  • Maintained safe swimming environments through thorough inspections of pool facilities and equipment.
  • Adjusted filter to circulate and remove small debris and foreign matter suspended in pool.
  • Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
  • Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
  • Maintained clean, safe and appropriately stocked company vehicle.
  • Increased operational efficiency by maintaining an organized inventory of chemicals, tools, and equipment needed for various tasks.
  • Worked with diverse types of weather and ground conditions.
  • Performed seasonal opening and closing procedures for outdoor pools to ensure optimal functionality throughout the year.
  • Enhanced customer satisfaction by promptly addressing and resolving any pool-related issues or concerns.
  • Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
  • Prevented health hazards by identifying potential risks during routine inspections and taking corrective action as needed.
  • Completed timely repair projects to minimize downtime for clients'' pools and spas.
  • Stamped grommets into canvas using mallets and punches or eyelet machines.

Dishwasher

Carpenter Street
05.2018 - 09.2019
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Stepped into additional roles during busy times to boost coverage of important stations.

Education

Warren Area High School, Warren Pa
2018

Skills

  • Backwashing Filters
  • Valve Replacement
  • Algae treatment
  • Pump maintenance

Timeline

Pool Technician - Kustom Scapes & Pools
01.2024 - Current
Pool Technician - Clearwater Pools and Spas
05.2019 - 01.2024
Dishwasher - Carpenter Street
05.2018 - 09.2019
Warren Area High School - ,

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Owen Keener