Owen LaFrombois
Suamico,WI
Summary
Dedicated recreation manager with experience in customer service and working with a team solving complex organizational problems. With a strong ability to lead others while maintaining a high level of customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Aquatic Manager
Greater Green Bay Ymca
10.2021 - Current
- Directly interact with swim lesson participants and members to ensure a quality experience.
- Facilitate hiring, training and evaluation of Staff.
- Supervise approximately 60 lifeguards and swim instructors.
- Work with upset members to establish solutions that accommodate their needs while still aligning with policy.
- Deescalate emergency situations that include staff and or members.
- Prepare and train staff on emergency action plans.
- Work directly with community partners to organize special events.
- Prepare yearly operating budgets.
Lifeguard/Swim Instructor
Greater Green Bay Ymca
01.2019 - Current
- Use teaching aids such as kickboards, diving rings, and fins to teach students of all ages and abilities.
- Collaborate with lesson participants to help them achieve their swimming goals.
- Ensuring safety of up to 90 patrons during activities like open swim and aqua fitness.
Behavioral Health Technician
Wisconsin Early Autism Project
05.2021 - 07.2021
- Facilitated on-site activities, support groups, and outings for clients.
- Engaged with colleagues in treatment team meeting to promote positive patient treatment outcomes.
- Used tools like picture commination and different sensory tools to help regulate behavior.
- Prepared and submitted daily reports to management.
Education
Associate of Science - Business Management
Northeast Wisconsin Technical College
Green Bay, WI01.2024
High School Diploma -
Bay Port High School
Green Bay, WI05.2020
Skills
- Excellent Communication
- Active Listening
- Decision-Making
- Planning and Coordination
- Self-Motivated
- Team-building
- Training and Development
- First Aid/CPR
Certification
- Certified Lifeguard
- Certified Lifeguard, CPR, AED and First Aid instructor
Timeline
Aquatic Manager
Greater Green Bay Ymca
10.2021 - Current
Behavioral Health Technician
Wisconsin Early Autism Project
05.2021 - 07.2021
Lifeguard/Swim Instructor
Greater Green Bay Ymca
01.2019 - Current
Associate of Science - Business Management
Northeast Wisconsin Technical College
High School Diploma -
Bay Port High School
- Certified Lifeguard
- Certified Lifeguard, CPR, AED and First Aid instructor
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