Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Owen Lahey

Bend,OR

Summary

Dynamic professional with extensive experience in customer service and team collaboration at Tumalo Creek Kayak & Canoe. Proven ability to enhance operational efficiency and ensure safety compliance while maintaining a welcoming environment. Skilled in data analysis and proficient in Microsoft Office applications, consistently delivering exceptional service and fostering positive customer experiences.

Overview

4
4
years of professional experience

Work History

Cook/Dishwasher/Server

Pisano’s Woodfired Pizza
Bend, Oregon
01.2024 - Current
  • Maintained kitchen operations through tasks like prep cooking, cleaning, and dishwashing.
  • Prepared and restocked food items to support seamless workflow.
  • Collaborated with a small team to cover multiple roles, including waiting and bussing tables.
  • Provided quality service by taking and delivering food and drink orders.

Shift Lead

Tumalo Creek Kayak & Canoe
Bend, Oregon
06.2021 - 09.2024
  • Led the rental department as shift lead, enhancing operational efficiency during peak summer seasons, when 2,000+ units were often rented daily.
  • Facilitated customer check-in processes, providing essential information on equipment usage.
  • Managed crew members by scheduling lunch breaks and overseeing daily operations.
    Conducted inventory assessments to maintain adequate stock levels of retail items.
  • Ensured cash handling accuracy through diligent counting and organization of tills.
  • Maintained cleanliness of rental equipment through regular disinfection and repairs.
  • Performed deep cleaning of storefront carpets to create a welcoming environment.
  • Answered customer questions promptly, fostering a positive rental experience.

Safety Monitor/Cleaner

Mountain Air Trampoline Park
Bend, Oregon
09.2021 - 05.2022
  • Maintained an engaging and safe environment through proactive customer service.
  • Monitored guests to ensure strict compliance with safety regulations.
  • Checked-in customers, issuing 'jump socks' when required.
  • Conducted frequent inspections of facilities and equipment for potential hazards.
  • Allocated time for thorough cleaning and disinfection of the jump floor area.
  • Performed various janitorial duties, including mopping, restocking restroom supplies, and disinfecting high-contact surfaces.

Education

Associate of Science - Geographic Information Systems

Central Oregon Community College
Bend, Oregon
09-2025

Skills

  • Customer service and retail
  • Team collaboration
  • Cleaning and janitorial services
  • Safety compliance
  • Microsoft Office applications
  • Data visualization
  • Data analysis

References

References available upon request.

Timeline

Cook/Dishwasher/Server

Pisano’s Woodfired Pizza
01.2024 - Current

Safety Monitor/Cleaner

Mountain Air Trampoline Park
09.2021 - 05.2022

Shift Lead

Tumalo Creek Kayak & Canoe
06.2021 - 09.2024

Associate of Science - Geographic Information Systems

Central Oregon Community College

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