Owen Laing
Castle Rock,CO
Summary
Driven professional with experience at Red Hawk Ridge Golf Course, demonstrating a strong work ethic and leadership in high-pressure environments. Excelled in enhancing guest satisfaction and operational efficiency, showcasing initiative and safety awareness. Skilled in maintenance, customer service, and team collaboration, significantly contributing to workplace productivity and cleanliness.
Overview
1
1
year of professional experience
Work History
Outside Service Attendant
Red Hawk Ridge Golf Course
03.2023 - Current
- Contributed to a well-maintained facility by performing routine maintenance tasks on golf carts and equipment.
- Facilitated effective communication between pro shop staff, groundskeepers, and outside service attendants to ensure optimal operation conditions.
- Efficiently managed pace of play during busy periods by monitoring course activity and providing timely assistance when necessary.
- Collaborated with colleagues to develop and implement new strategies for enhancing guest experience and overall satisfaction at the golf course.
Food Runner
Castle Pines Country Club
05.2023 - 04.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Education
High School Diploma -
Douglas County High School
Castle Rock, CO05.2025
Skills
- Strong Work Ethic
- Cleanliness and hygiene
- Safety awareness
- Initiative and Self-Motivation
Golf
Golf has taught me many things including respect, awareness, discipline, and responsibility. I take all of these things and transfer them into my day to day life and my work life and use these as key aspects in my life that I live by!
Timeline
Food Runner
Castle Pines Country Club
05.2023 - 04.2024
Outside Service Attendant
Red Hawk Ridge Golf Course
03.2023 - Current
High School Diploma -
Douglas County High School
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