Owen McNeill
Rio Linda,CA
Summary
Dynamic team contributor ready to make a positive impact. Proven track record of efficiently completing tasks in diverse settings. Proficient in equipment operations and maintaining a clean workspace.
Overview
25
25
years of professional experience
Work History
Warehouse Manager
Sacramento Truck Company
Current - Current
- Committed to providing exceptional customer service by working collaboratively as a team member towards achieving complete customer satisfaction.
- Executed opening and closing procedures as required.
- Proficiently handled the tasks of receiving, unloading, and checking new inventory.
- Performed core and warranty duties including RGM, matching parts, and inspecting for damage prior to packaging for shipment.
- Requested RPA numbers, prepared products for shipping, and recorded and tracked invoices.
- Delivered job-specific training tailored to individual needs.
- Generated warehouse shipping documents, packing lists and invoices.
CSR Operator
Century Graphics (CSDS)
08.2017 - 09.2019
- Responsible for providing customer service, print services, and operation of a variety of equipment.
- Work with co-workers and supervisor to provide quality work and meet deadlines.
- Opening and closing location, assist with ordering supplies, and rotate stock (inks, toner, etc.)
- Delivered support to customers for various tasks via both email and in-person interactions.
- Operating an assortment of equipment: cutters, mounting, laminating machines, bindery equipment, and scanners.
- Communicating on a timely basis with clients on job status or deadline issues.
- Effectively troubleshooting equipment problems and promptly requesting service as needed.
- Conducted quality control checks on every job to confirm adherence to client requested specifications.
- Maintaining inventory of office supplies.
Warehouse Supervisor/Driver
Norcal Kensworth
07.2014 - 08.2017
- Engaged in initial role as a delivery driver at a semi-truck dealership, facilitating transportation of heavy duty truck parts. Demonstrated leadership abilities and advanced to become warehouse supervisor.
- Monitored and ensured timely preparation of driver orders for delivery
- Efficiently managed the transfer of cargo to and from freight trucks
- Checked heavy-duty truck parts and updated computer system to reflect received parts.
- Stocked and replenished shelves with incoming merchandise
- Received incoming shipments and allocated storage locations for unassigned items.
In-house Print Manager
Signature Reprographics
03.2009 - 03.2011
- Tracked and organized print orders for multiple offices in a large architectural firms headquarter.
- Managed the coordination of color print jobs with efficiency and attention to detail.
- Managed client billing efficiently.
- Liaising with graphics clients on environmental graphics and signage.
- Operated various finishing equipment such as cutters, laminating, and bindery equipment.
- Providing firm-wide customer service to ensure jobs were reproduced and delivered on time.
- Operating and maintaining production-level digital printer/copier equipment.
- Training print operator associates on elevated customer service and techniques.
Onsite Print Manager
Brownies Blueprint (NOW ARC)
03.2004 - 03.2009
- Assigned to a large architectural client to manage and organize all large document jobs, providing the client with flexibility and cost control.
- Producing documents on a wide variety of output media in virtually any sizes.
- Completing and logging print volume and inventory reports.
- Managed supply order firm-wide, supervised customer service employees, and was responsible for dispatching order pick-ups and deliveries.
- Ensured highest standard and compliance with client policies and procedures on all client requests through quality control.
Shift Supervisor
Dynamic Imaging
06.2003 - 08.2004
- Collaborated with colleagues and supervisors to produce effective and accurate work and share best practices.
- Oversaw office responsibilities encompassing supply procurement, deposit handling, and maintaining vehicles.
Branch Manager/Assistant Night Manager
Brownies Blueprint (NOW ARC)
03.2003 - 06.2003
- Assigned to large architectural client to manage and organize all large document jobs, providing the client with flexibility and cost control.
- Producing documents on a wide variety of output media in virtually any sizes. Completing and log print volume and inventory reports.
- Managed supply order firm-wide, supervised customer service employees, responsible for dispatching order pick-ups and deliveries.
- Provided quality control on all client requests to ensure the highest standard as well as compliance with client policies and procedures.
- As Branch Manager, supervised up to 75 employees, handled day-to-day orders, managed inventory of materials, and provided quality customer service to client and end users.
- As Assistant Night manager, shared responsibility for multiline phones, customer service, and data entry of daily invoices.
- Responsible for sales and working with new accounts.
Assistant Manager
Brownies Blueprint (NOW ARC)
03.2000 - 03.2003
- Collaborated with colleagues and supervisors to produce effective and accurate work and share best practices.
- Managed supply orders, bank deposits, vehicle upkeep, and daily administrative tasks.
- Maintained up-to-date knowledge of company products and services.
Education
Fork Lift Certified
Skills
- Commitment to outstanding quality
- High level of customer focus
- Experience in a high-volume production environment
- Use industry print equipment
- Attention to details
- Experience in handling multiple projects
- Problem solving using analytical skills
- Organizational skills
- Strong communication skills
- Ability to work independently
- Thrives in a high-energy environment
- Assist peers resolve warehouse discrepancy
- Prioritizing to ensure deadlines are met
- Billing and Invoicing
- Shipping and receiving
- Warehouse Operations
- Thrives for continuous improvement
References
- Chris Sparks, Consultant and Trainer, Page Design System, 916-834-2825, csparks_design@yahoo.com
- Dan Soldavini, Vice President/Sales Manager, Century Graphics (CSDS), 916-717-8314, dansoldavini@csdcinc.com
- Niki Wehling, Senior Creative Services Specialist, California Earthquake Authority, 916-508-8098, nikiwehling@gmail.com
Timeline
Warehouse Manager - Sacramento Truck Company
Current - Current
CSR Operator - Century Graphics (CSDS)
08.2017 - 09.2019
Warehouse Supervisor/Driver - Norcal Kensworth
07.2014 - 08.2017
In-house Print Manager - Signature Reprographics
03.2009 - 03.2011
Onsite Print Manager - Brownies Blueprint (NOW ARC)
03.2004 - 03.2009
Shift Supervisor - Dynamic Imaging
06.2003 - 08.2004
Branch Manager/Assistant Night Manager - Brownies Blueprint (NOW ARC)
03.2003 - 06.2003
Assistant Manager - Brownies Blueprint (NOW ARC)
03.2000 - 03.2003
Sacramento Truck Company - , Fork Lift Certified
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